Senior Software AI Engineer

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đŸ”„ 18 hours ago

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SNHU Careers

10,000+ employees

Founded 1932

đŸ’Œ Consulting

đŸ„ Healthcare

📣 Marketing

Consulting ‱ Healthcare ‱ Marketing

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

‱ You will design and implement scalable APIs for agent orchestration and learner interaction ‱ You will build data pipelines that feed agent evaluation and continuous improvement cycles ‱ You will create event streaming infrastructure for real-time learner interaction analysis ‱ You will ensure data quality and accessibility for training and evaluating learning agents ‱ You will improve data infrastructure for cost and performance in close coordination with Data and ML teams ‱ Design and implement rigorous evaluation frameworks to measure agent performance and improve cycles ‱ Develop LLM evaluation processes and perform error analysis to identify systemic improvements for agentic learning systems ‱ Support instrumentation that makes evaluation relevant (metrics, traces/logs, and analysis workflows) ‱ Participate in on-call rotation and incident response for learning platform reliability ‱ Contribute to runbooks, postmortems, and reliability improvements as we evolve our operating model.

🎯 Requirements

‱ 5+ years production Python experience at scale ‱ AWS expertise (Lambda, DynamoDB, S3, Glue, and Athena) ‱ Experience with a relational database such as MySQL, PostgreSQL, or Oracle ‱ Experience with agentic AI architectures and evaluation frameworks ‱ Data pipeline development (streaming and batch) ‱ Infrastructure as Code experience (CDK, Terraform) ‱ Production SaaS experience, including participation in on-call / incident response ‱ Experience in GitHub Actions or similar CI/CD platforms ‱ Experience communicating updates and resolutions to customers and other partners ‱ Active user of AI development tools (GitHub Copilot, Cursor, Claude Code, Codex) with personal projects and evolution over the past 12 months ‱ Demonstrated examples of AI-augmented productivity gains ‱ Enthusiasm for pushing boundaries of AI-assisted engineering.

đŸ–ïž Benefits

‱ High-quality, low-deductible medical insurance ‱ Low to no-cost dental and vision plans ‱ 5 weeks of paid time off (plus almost a dozen paid holidays) ‱ Employer-funded retirement ‱ Free tuition program ‱ Parental leave ‱ Mental health and wellbeing resources

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