Social Media Community Manager, English

🔥 5 minutes ago

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Logo of Social Element

Social Element

201 - 500 employees

Founded 2002

📱 Media

🤝 B2B

Media • B2B

Social Element is a global social media agency that helps brands show up authentically on social platforms through community management, content creation, moderation, strategy, and training. Founded in 2002 and with a distributed team, it emphasizes inclusion, wellbeing, and ethical use of technology (including AI) to enhance human connections and hiring processes. The company also runs training and advocacy programs aimed at making social media safer and more positive.

📋 Description

• Responding to consumer queries and complaints on social media • Engaging with the online audience on behalf of clients • Using knowledge of best practices across social platforms for customer interactions • Ensuring brands connect with their communities and build positive associations

🎯 Requirements

• Strong US English written skills • Background experience in engagement, social customer care, and/or community management • Social Media knowledge: Experience with Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn and/or YouTube • Confidence with digital technology and various tech tools and platforms • Self-motivated social media expert comfortable working remotely • Operating system requirements: Windows 11 / MAC OS X version 14 or higher

🏖️ Benefits

• Flexible work arrangements • Professional development • Equipment allowances

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