Jira Administrator/Developer

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November 26

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Social Discovery Group

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Social Impact • Media • Entertainment

Social Discovery Group is the world's largest group of social discovery companies, focused on solving the problems of loneliness, isolation, and disconnection through digital reality. With 500 million users across 150 countries, the group boasts over 60 global communication and entertainment platforms. Employing a team of 1200 professionals, the company organizes events that unite a global community of professionals and provides career opportunities for individuals seeking ambitious challenges.

1001 - 5000 employees

Founded 20 years

🌍 Social Impact

📱 Media

📋 Description

• Administration of Jira Cloud + Server + Confluence • Managing project schemes, workflows, screens, permission schemes, and notification schemes. • Managing users, groups, roles, and integrations with directories (AD/IdP). • Controlling and optimizing the instance structure: projects, custom fields, workflows, permissions. • Jira Performance & Reliability • Setting up and maintaining monitoring for Jira instances: uptime, latency, error rate, DB latency, etc. • Working with Atlassian performance reports, analyzing bottlenecks (DB, indexing, custom fields, plugins). • Planning and conducting regular performance reviews and tuning. • Automation & Integrations • Creating and maintaining automation rules (Jira Automation, ScriptRunner, etc.). • Writing Groovy/Python scripts for bulk operations, migrations, and housekeeping tasks. • Building integrations via REST API (CI/CD, monitoring systems, internal tools). • Change Management & Standards • Designing and implementing Jira configuration standards (custom field limits, workflow rules, etc.). • Planning and executing Jira and plugin upgrades. • Team Support & Internal Consulting • Collecting requirements and designing Jira solutions to support team processes. • Troubleshooting complex incidents and non-standard scenarios.

🎯 Requirements

• Required hard skills • Jira Software Cloud + Server/Data Center: workflows, boards, permission/notification/screen schemes, JQL. • Jira Service Management: queues, SLAs, request types (nice to have). • Atlassian stack: Confluence, Bitbucket, IdP/LDAP integrations (SSO, groups). • Scripting / Coding: • Groovy (ScriptRunner: post-functions, listeners, scheduled jobs). • Python (utilities, migrations, bulk operations, integrations). • Jira/Atlassian REST API (authentication, pagination, rate limits). • Performance / SRE: • Understanding of SLI/SLO/SLA, latency, error rate, log and metrics analysis. • Infrastructure: • Linux, Jira databases (PostgreSQL / Oracle / SQL Server), basic HA/DC concepts. • Integrations: • CI/CD (Jenkins/GitLab/GitHub/Bitbucket), webhooks, event-driven integrations. • Required soft skills • Systems thinking; understanding Jira as a product/platform. • Ownership of Jira uptime, performance, and configuration quality. • Ability to enforce standards, set limits, and say “no” with clear reasoning. • Clear written and verbal communication with both technical and business stakeholders. • Discipline in change management, process adherence, and post-incident analysis.

🏖️ Benefits

• REMOTE OPPORTUNITY to work full time • Vacation 28 calendar days per year • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave • Bonuses up to $5000 for recommending successful applicants for positions in the company • 50% payment for professional training, international conferences and meetings • Corporate discount for English lessons • Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children) • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.