Sales Engineer

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🕒 December 17, 2025

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SOCKET

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

📡 Telecommunications

Telecommunications

SOCKET is a telecommunications company offering internet, phone, and television services to both residential and business customers. For residential customers, SOCKET provides straightforward service bundles with flat-rate pricing and local support, ensuring simplicity and ease with a single bill covering all services. For businesses, SOCKET offers a range of solutions from basic internet and phone services to advanced offerings like Hosted PBX and Dedicated Services, tailor-fit to meet different size and budget requirements. With a focus on transparent billing and no hidden fees, SOCKET distinguishes itself by providing reliable telecommunications solutions that cater to a diverse clientele.

📋 Description

• Lead technical discussions and product demonstrations tailored to prospect needs • Design and execute proofs of concept (POCs) that enable prospects to evaluate Socket effectively • Address technical objections, troubleshoot issues, and build customer confidence • Translate Socket's capabilities into business value for security and engineering teams • Own the success and growth of assigned European enterprise accounts • Create and execute success plans aligned to customer goals with clear KPIs • Drive feature adoption and expansion opportunities across the customer base • Conduct quarterly business reviews and renewal discussions • Escalate customer feedback to product and engineering teams • Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs • Contribute to scalable processes and playbooks for European enterprise accounts • Provide strategic feedback on market needs and feature requests • Support the creation of technical documentation and integration guides

🎯 Requirements

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers • 2+ years of experience in customer success, account management, or post-sale technical roles • Prior experience in security, developer tools, or SaaS environments • Hands-on technical background: prior software engineering, data science, or equivalent role • Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python) • Understanding of software supply chain security and vulnerability management concepts • Ability to read/write basic scripts in Python, JS, or Go • Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket) • RESTful API and integration experience

🏖️ Benefits

• Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction. • Move with urgency and focus: We prioritize swift, decisive action. • Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions. • Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve. • Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains. • Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.