Team Leader, Support Specialist CTI

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🔥 3 minutes ago

🇧🇬 Bulgaria – Remote

💵 €50k - €65k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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SOCRadar Extended Threat Intelligence

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

🔐 Security

🏢 Enterprise

💰 $5M Series A on 2023-03

Cybersecurity • Security • Enterprise

SOCRadar Extended Threat Intelligence is a cybersecurity company specializing in advanced threat intelligence and dark web monitoring. Their platform offers solutions like External Attack Surface Management, Brand Protection, and Supply Chain Intelligence, enabling businesses to counteract threats by gaining insights into hidden cyber dangers. SOCRadar provides extensive tools and services for threat hunting, real-time alerts, and asset discovery, helping organizations safeguard their digital assets from cyber threats. Their expertise in this domain includes dark web intelligence, phishing detection, data leak detection, and external attack surface visibility, serving over 20,000 companies worldwide. They aim to empower organizations with proactive and actionable cybersecurity intelligence, enhancing overall security operations.

📋 Description

• Lead and mentor the CTI support team, ensuring smooth operations and high performance • Assist in handling security incidents, threat assessments, and cyber threat intelligence investigations • Serve as an escalation point for complex CTI-related customer queries • Improve support workflows and implement best practices for efficiency and accuracy • Collaborate with cybersecurity analysts, threat intelligence teams, and other stakeholders • Conduct training sessions to upskill team members and keep them updated on threat intelligence trends • Maintain detailed reports on threat intelligence support cases • Contribute to knowledge base development

🎯 Requirements

• 5+ years in Cyber Threat Intelligence (CTI), cybersecurity support, or related fields • At least 2 years in a leadership role • Strong understanding of threat intelligence frameworks (MITRE ATT&CK, STIX/TAXII) • Knowledge of malware analysis and cybersecurity best practices • Excellent analytical and troubleshooting skills • Strong verbal and written communication skills • CEH, GIAC, CISSP, or similar cybersecurity certifications preferred • Experience with SIEM tools, threat intelligence platforms, and ticketing systems

🏖️ Benefits

• Private Health Insurance • Remote working environment • SOCRadar Academy E-learning Platform • Birthday Month Day off

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