Salesforce Release Engineer

🕒 May 5

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SoftClouds

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

<SoftClouds> SoftClouds is a digital transformation and IT services firm specializing in CRM, CX, and cloud-based solutions. As an Oracle Platinum Partner, the company implements Oracle and Salesforce platforms, builds custom applications, ERP and SaaS offerings, and supports mobile and field-service optimization. SoftClouds focuses on improving customer experience and corporate profitability for business clients through consulting, implementation, and flexible delivery models.

📋 Description

• Define and manage release scope, schedules and quality. • Work with Project Management and development teams across projects to coordinate and plan product deployment, manage conflicts and dependencies. • Analyze the impact of Salesforce releases and fixes on configuration and custom code; work with system administrator and development team to resolve issues. • Communicate the impact of Salesforce release and custom deployments, environment refreshes, release schedules, release status, release scope, escalate issues and risks. • Build and maintain the repository for release procedures, release log, and release artifacts. • Manage change control process. Manage production backups, sandbox refreshes and continuously improve release processes. • Plan and govern best practices for release lifecycle including version controls, branching and code merges. • Package and deploy custom configuration and code. • Drive planning & delivery of high-quality enterprise IT software releases. • Manage release schedules and milestones. • Assemble and lead multiple cross-functional teams to support IT application releases of varying size, complexity and duration. • Collaborate and manage release processes across all functions within IT and with business stakeholders • Manage change control processes for the releases. • Continuously improve release processes. • Implement best practices consistent with an agile development methodology. • Define and manage release readiness and success criteria based on business requirements. • Proactively identify and mitigate risks and remove obstacles to release. • Guide the completion of root cause analysis to ensure issues do not recur. • Perform environment planning, provisioning, and management required to support the releases. • Provide oversight for deployment of releases into production environments through ensuring release readiness and adequate deployment runlist handoff to Service Delivery. • Communicate plans and status, and escalate issues as required. • Advance the CI/CD maturity journey of Salesforce/ CRM Platform.

🎯 Requirements

• 8 + years of hands-on experience on SFDC Admin/Developer. • Implemented complex Salesforce DevOps architectures using industry standard commercial and open source tools, preferable with Copado. • Consistent history of rock-solid mission-critical automations. • Participate in DevOps-driven development in Salesforce platform. • Good understanding and experience in GitHub tools and techniques. • Proficiency in Salesforce Configuration, Scripting, and Customization techniques. • Excellent knowledge and experience on CI/CD deployment. • Excellent knowledge in code deployment version conflict resolution. • Excellent IT governance and service change management. • Bachelor’s or master’s degree in Engineering or Computer Science or related field required.

🏖️ Benefits

• None specified