Partner Operations Analyst

Job not on LinkedIn

🔥 1 minute ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SoftDesign

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1997

🤖 Artificial Intelligence

☁️ SaaS

Artificial Intelligence • SaaS • Software

SoftDesign is a technology company that specializes in transforming ideas into impactful digital products. They combine strategy and design with excellence in software development to create unique digital solutions. Their service offerings include digital product design, software development, cloud architecture, and AI-driven data solutions, supporting clients through every stage of their project from conception to delivery.

📋 Description

• Serve as the bridge between internal operations and partners, resolving operational, systemic, or process issues efficiently and promptly; • Support the onboarding and training of new partners, ensuring they are properly integrated and aligned with the client’s standards and practices; • Identify and implement opportunities to optimize processes, reduce costs, and mitigate risks within partnerships, driving continuous operational improvement; • Manage financial disbursements, billing, and operations within portals or integrated systems, ensuring compliance across all activities; • Work with data received from partners, cross-reference it with internal databases, assess potential, and support the development of Business Plans for each partner.

🎯 Requirements

• Bachelor’s degree in business, information technology, or a related field; • Completion of supplementary courses or certifications in data analysis, operations management, or related areas; • Strong problem-solving skills and the ability to handle complex operational situations involving partners; • Advanced proficiency in Excel, and familiarity with tools such as Databricks and Power BI; • Ability to cross-reference information and work with multiple data sources; • Proactive attitude and willingness to seek technical information and collaborate on integrations within Customer Success operations; • Commercial/business acumen with the ability to understand partner needs and align solutions that maximize operational efficiency; • Previous experience in operations, preferably with indirect channels such as resellers or distributors; • Knowledge of contract management and financial processes, with capability to control and operate within integrated platforms; • Familiarity with data analysis and supporting the development of Business Plans using strategic information; • Ability to work in a dynamic, fast-evolving environment with a focus on efficiency and continuous improvement.

🏖️ Benefits

• Meal allowance • Health insurance • Semi-annual performance reviews with opportunities for growth • Feedback-oriented culture • Parental leave (maternity/paternity) • Employee referral bonus • ZenKlub – two free sessions per month • Education benefit • Long-service award • Coworking space available in Porto Alegre (RS)