DevOps Engineering Manager

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🔥 8 minutes ago

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Logo of SofterWare, Inc.

SofterWare, Inc.

201 - 500 employees

☁️ SaaS

🤝 Non-profit

📚 Education

SaaS • Non-profit • Education

SofterWare, Inc. is a software company that builds and supports mission-focused, user-friendly applications—primarily cloud/SaaS products—for nonprofits, educational institutions, and childcare programs. Since 1981 it has developed fundraising software (DonorPerfect) and related payments technology to reduce administrative work and help organizations do good by being affordable, reliable, and easy to use. The company emphasizes social good, supporting nonprofits and schools with tools for fundraising, management, and payments.

📋 Description

• Lead, mentor, and grow a high-performing DevOps team focused on impact, ownership, and continuous improvement • Develop and execute a strategy to upskill and transform traditional operations staff into modern DevOps practitioners • Foster a culture of automation, accountability, and engineering excellence • Partner closely with Engineering and Product leadership to align platform capabilities with delivery goals • Serve as a key contributor to the Development Leadership Team, shaping engineering direction, standards, and practices • Manage team performance through regular 1:1s, coaching, feedback, and career development planning • Communicate effectively with both technical and non-technical stakeholders to drive alignment and outcomes • Define and execute a clear DevOps strategy aligned to business priorities and product goals • Champion best practices across CI/CD, observability, reliability, and security • Establish and track KPIs for delivery performance, reliability, and operational efficiency • Drive improvements aligned to engineering performance metrics • Continuously improve deployment speed, system stability, and developer experience • Lead major DevOps and infrastructure initiatives from design through production readiness • Architect, implement, and optimize CI/CD pipelines to enable fast, reliable, and repeatable software delivery • Standardize and scale build, test, and deployment processes across engineering teams • Drive an automation-first mindset to eliminate manual processes • Lead and mature Infrastructure as Code practices using tools such as Terraform, Ansible, CloudFormation, Terragrunt, and Bicep • Design and manage scalable, secure, and resilient cloud infrastructure across Azure and AWS • Ensure infrastructure supports high-performing, scalable online experiences • Embed DevSecOps principles into pipelines and infrastructure

🎯 Requirements

• 10+ years of experience in engineering, infrastructure, or DevOps roles • 3+ years of experience leading DevOps or platform teams • Deep expertise in CI/CD systems (e.g., Azure DevOps, GitHub Actions) • Strong experience with Infrastructure as Code (Terraform strongly preferred) • Experience with cloud platforms (Azure and/or AWS) • Strong background in automation, scripting, and distributed system design • Experience with containerization and orchestration (Docker, Kubernetes) • Proven ability to lead teams, influence engineering culture, and drive organizational change • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience

🏖️ Benefits

• Paid time off and volunteer days • Matching gifts program • Parental and military leave • 401(k) with employer match and profit sharing • Medical, prescription, vision, and dental coverage • Pre-tax dependent coverage and voluntary benefits • Short-term disability • Employee Assistance and Wellness Programs

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