Infusion Patient Assistance Coordinator

🔥 3 hours ago

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Soleo Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧘 Wellness

Healthcare Insurance • Pharmaceuticals • Wellness

Soleo Health is a specialty pharmacy company that goes beyond simply filling prescriptions by providing personalized patient experiences and access to specialized medications and infusion therapies. They offer treatment in patients' homes, in providers' offices, or at one of their many nationwide infusion centers. Soleo Health specializes in treating complex and ultra-rare diseases with a focus on improving patient quality of life and optimizing health outcomes. They work closely with patients, providers, pharmaceutical manufacturers, payors, and health systems to deliver high-cost therapies, demonstrating value through real-world outcome data. Soleo Health is recognized for its clinical excellence and dedication to patient care, and offers nationwide services, including an online portal, Soleo Connect®, for real-time communication.

📋 Description

• Educate and assist patients with enrollment in copay and foundation assistance programs. • Prepare and send enrollment forms and related correspondence for patient assistance programs. • Stay current on federal, state, and contractual guidelines related to copay assistance. • Collaborate with cross-functional teams to ensure accurate and timely benefit navigation including providing support to Patient Ambassadors on complex benefit cases. • Create, explain, and verify ABNs to ensure accuracy and protect revenue. • Assist patients experiencing financial hardship through the internal Soleo Assistance Program. • Manage renewals for all manufacturers, foundation, and Soleo Assistance Program (SAP) cases. • Ensure compliance with manufacturer program requirements, including report creation and maintenance. • Support supervisors and managers with special projects assigned.

🎯 Requirements

• At least 2 years of home infusion specialty pharmacy required • High school diploma or equivalent • Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines including ability to interpret payor contract fee schedules based on NDC and HCPCS units • Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met • Ability to work in a fast-paced environment • Knowledge of HIPAA regulations • Basic level skill in Microsoft Excel & Word • Knowledge of CPR+ preferred

🏖️ Benefits

• Competitive Wages • Mileage Reimbursement & Paid Drive Time • 401(k) with a Match • Referral Bonus • Paid Time Off • Great Company Culture • Annual Merit Based Increases • No Weekends or Holidays • Paid Parental Leave Options • Affordable Medical, Dental, & Vision Insurance Plans • Company Paid Disability & Basic Life Insurance • HSA & FSA (including dependent care) Options • Education Assistance Program