Infrastructure Support Analyst (Mid-level)

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18 hours ago

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Solo Network

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Cybersecurity • Cloud • IT Services

Solo Network is a Brazilian technology company that specializes in providing a comprehensive range of IT services. Founded in 2002, it has become a leading partner for businesses aiming to optimize their digital operations through cloud solutions, cybersecurity, and collaboration tools. The company focuses on delivering tailored solutions, ensuring high levels of customer satisfaction through specialized support and services across various sectors, including government and corporate environments.

201 - 500 employees

Founded 2002

🔒 Cybersecurity

📋 Description

• Work in the information technology area, handling installation processes and physical and logical network maintenance, hardware and/or software maintenance; responsible for providing intermediate technical support, planning and implementing infrastructure projects, managing servers and networks, ensuring information security, managing assets and licenses, and leading work teams. • Provide support in on-premises and cloud (Azure) Microsoft environments (Windows Server, Active Directory, Clusters, Hyper-V, and Configuration Manager/SCCM). • Provide support for servers, storage, and blades. • Develop projects and provide consulting on Microsoft products (Windows Server, Active Directory, Clusters, Hyper-V, and Configuration Manager/SCCM). • Support the development of new projects, scenario specification, and product presentations. • Support the architecture team during pre-sales activities. • Conduct demonstrations of Microsoft products. • Administration of Microsoft Defender for Endpoint / Microsoft 365 Defender. • MS infrastructure: select, deploy, and maintain hardware and software; define access control to resources; establish routine documentation; monitor the performance of installed technical resources; execute and monitor projects; deliver the project; design the project (solution architecture); perform project feasibility studies; add value to clients through new technologies. • Track project activities and provide support to clients (on-site or remote) and internal teams.

🎯 Requirements

• Field of study: Information Systems, Computer Science, Computational Engineering, Systems Analysis and Development, related areas, or relevant certifications. • Preferred certifications: MS Infrastructure MCSE (Windows Server 2012/2016); Microsoft Certified: Identity and Access Administrator Associate; Microsoft 365 Certified: Modern Desktop Administrator Associate or MCSA (Windows Server 2012/2016); AZ-800/801.