Technical Support Engineer

🔥 1 hour ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🗣️🇪🇸 Spanish Required

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Logo of Solplanet

Solplanet

1001 - 5000 employees

Founded 2007

🏭 Manufacturing

💼 Consulting

🏥 Healthcare

Manufacturing • Consulting • Healthcare

Solplanet is a company specializing in the development and production of solar energy systems and related technology. They offer a wide range of products including energy storage systems, hybrid inverters, high and low voltage batteries, EV chargers, and heat pumps. Their solar inverters are noted for being reliable, user-friendly, and easy to install. Solplanet focuses on making solar energy accessible and sustainable, with products designed to reduce environmental impact while saving costs for both residential and commercial customers. Committed to innovation, they support their offerings with industry-leading warranties and provide comprehensive support through installation guides and monitoring tools. Solplanet actively participates in global solar trade fairs, showcasing their advances in solar technology.

📋 Description

• Support customers through training, application engineering services, and general technical consultancy for solar photovoltaic inverters, energy storage systems, and EV chargers. • Develop and maintain strong relationships with stakeholders in Solplanet’s distributor, installer, and EPC network. • Collaborate with sales teams to maintain customer relationships, gain trust, and strengthen loyalty. • Deliver online or onsite training to distributors and installers. • Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products. • Provide feedback and suggestions to Product Management on the product roadmap using technical expertise and competitive landscape insight. • Work closely with Solplanet’s service teams and service partners in EMEA to assist customers during the after-sales phase.

🎯 Requirements

• Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines. • Fluent in Spanish language and business fluent in English. • In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc. • Ability to work independently and focused in a dynamic, fast-paced environment. • Quick learner with desire to deepen knowledge in the renewable energy industry. • Prior work experience in a PV related industry is not a necessity but will be an advantage. • Self-motivated and performance driven. • Excellent interpersonal and communication skills. • Can-do attitude and hands-on mindset. • Proactive, dynamic, solution and customer oriented.

🏖️ Benefits

• An International Team Environment: Join a talented group of marketers from diverse cultural backgrounds who collaborate closely with true team spirit. • Ownership and Impact: Take on responsibility from day one and enjoy the freedom to bring your ideas to the table, making a meaningful contribution and leaving your footprint. • Value-Driven Culture: Be part of a company that prioritizes values, fosters flat hierarchies, and ensures approachable and supportive leadership. • A Multi-Cultural Workplace: Work with colleagues from various cultures and perspectives, contributing to an enriching and inclusive work experience. • Professional Growth Opportunities: Grow your career in an international environment that leverages your abilities, skills, and expertise, while offering pathways for long-term development. • Be Part of a Growing Industry: Join an ambitious and rapidly expanding Solplanet team, where fast decision-making and energy drive strong opportunities for you to succeed in cultivating your career within the renewable energy industry.

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