CRM Project Leader – Data Integrations, Governance

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Solventum

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Healthcare Insurance • Education • Wellness

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

10,000+ employees

⚕️ Healthcare Insurance

📚 Education

🧘 Wellness

📋 Description

• Address relevant business needs through both individual and team-oriented projects • Collaborate with global business stakeholders and cross-functional teams to deliver user-friendly solutions within Salesforce • Document pain points from current processes and help to solve impediments with the help of the CRM team • Analyze data to find any trends or gaps in processes and propose solutions to resolve • Build a sound foundation of Salesforce architecture and assist with functional work as interested • Educate end-users of the platform on new functionality and help upskill new team members on the project.

🎯 Requirements

• Bachelor’s Degree or higher AND 5 years of CRM (Salesforce) experience OR High School/GED and 9 years of CRM (Salesforce) experience • Experience with use of Agile Methodology and Microsoft office applications • Salesforce Admin Certification • ERP source systems experience • Cross-team collaboration and stakeholder management, especially with master data groups tied to S4 deployments • Exposure to data integrations connecting Salesforce to third-party data tools like Snowflake for customer and/or product ingestion • Partnering with off-shore CRM IT resources to deliver system enhancements • Experience with customer onboarding methods and processes • Ability to troubleshoot issues related to Salesforce Case Management • Excellent communication skills • Ability to work productively in a team setting and as a self-starter.

🏖️ Benefits

• Medical, Dental & Vision • Health Savings Accounts • Health Care & Dependent Care Flexible Spending Accounts • Disability Benefits • Life Insurance • Voluntary Benefits • Paid Absences • Retirement Benefits