Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
Customer Support Representative
Job not on LinkedIn
October 28
🗣️🇪🇸 Spanish Required
Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
📋 Description
• Resolver problemas y mejorar la experiencia del cliente • Interactuar con nuestros clientes de manera efectiva • Contribuir al éxito de nuestro equipo a través de un enfoque orientado al cliente
🎯 Requirements
• Al menos dos años de experiencia en servicio al cliente, help desk o soporte técnico • Licenciatura en Negocios, Marketing o campo relacionado, o cuatro años de experiencia relevante • Habilidades de comunicación en inglés, tanto verbal como escrita • Experiencia con herramientas de soporte al cliente como HubSpot, Slack, Loom, Zoho Desk y otras plataformas similares
🏖️ Benefits
• Ambiente de trabajo dinámico y colaborativo • Oportunidades de desarrollo profesional
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