Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
Representante de servicio al cliente, Bilingüe
Job not on LinkedIn
October 28
🗣️🇪🇸 Spanish Required
Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
📋 Description
• Admisión y calificación de clientes: Llamadas para entender necesidades, recopilar información clave y evaluar elegibilidad. • Cierre de tratos: Usa tu carisma y habilidades de venta para convertir leads en clientes activos. • Seguimiento y retención: Acompaña a los pacientes, resuelve inquietudes y promueve relaciones duraderas. • Resolución de problemas: Identifica obstáculos y colabora con el equipo para mejorar procesos. • Soporte administrativo: Gestión de datos, documentos y comunicaciones. • Enlace clave: Sé el puente entre clientes, abogados y médicos para una transición fluida.
🎯 Requirements
• Actitud proactiva, empatía y excelente comunicación. • Mínimo 6 meses de experiencia en el área de servicio al cliente BPO o call center. • Inglés B2+ (indispensable). • Disponibilidad para trabajar en horarios flexibles (¡con pago extra por horas adicionales!).
🏖️ Benefits
• Trabajo 100% remoto desde Medellín. • Capacitación paga desde el primer día. • Dos días libres a la semana!
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