Mainframe Support Analyst

🕒 December 2, 2025

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SONDA

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1974

🤝 B2B

🛍️ eCommerce

🌐 Web 3

B2B • eCommerce • Web 3

SONDA is a company focused on providing a seamless online experience by effectively managing user preferences, particularly regarding cookie usage on their website. They emphasize the importance of user consent and the impact of cookie settings on website performance and personalized content delivery. SONDA also engages users with a community platform where potential candidates can explore career opportunities within the company.

📋 Description

• Responsible for generating and customizing the operating system across support, development, testing, and production environments (MVS/ESA OS/390 and z/OS) • Installation of the operating system and supporting software for z/OS using SMP/E • Collect and analyze information for system development and changes • Plan and deploy I/O hardware expansions using HCD (Hardware Configuration Definition) • Plan and implement new LPARs in the operational complex • Study, plan and implement software focused on storage management • Participate in the study group and implementation of DFSMS/HSM in support, development and production environments • Definition of ICF catalogs, as well as defining and maintaining aliases and reorganizing catalogs with and without the TACM tool • Analyze production environment performance and recommend changes to maximize and optimize resources, supporting the performance team using MAINVIEW • Implementation and maintenance of CF (Coupling Facility) and HMC structures: create and modify hardware configurations and CPU activation profiles

🎯 Requirements

• Bachelor's degree in IT or a related field • Experience as a Support Analyst on the Mainframe platform • Incident management and response • Ensure contracted SLAs and maintain infrastructure availability 24x7 across all sites • Operation and customization of z/OS operating systems (z/OS 2.2 / 2.4 / 3.1); Mainframe platform specialist • Proficiency in IBM base software: z/OS (RACF, WLM, OMVS, JES3, TCP/IP, VTAM, DFSMS, DFHSM and SMP/E) • Proficiency with EOS Enterprise Output Solution (report management) • Proficiency with GFS/AFM (file library manager) • Proficiency with GFS/BETA zSecurity and RACF administration • Programming in Assembler, REXX and JCL • Data collection and monitoring using BMC Mainview • Basic knowledge of DB2 and IMS/DB databases • Basic knowledge of TCP/IP network architecture

🏖️ Benefits

• Flexible working arrangements, promoting work-life balance • Professional development and continuous skills growth aligned with your interests • A collaborative, diverse and innovative environment that encourages teamwork • SONDA Academy: a learning platform that aims to maximize your professional development • Hybrid work • SONDA Wellness: a program that supports your work-life balance through initiatives focused on physical, mental and social health • Diversity • Inclusion = Innovation and collaboration