Service Desk Agent, Bilingual – Spanish

🔥 1 minute ago

🇨🇱 Chile – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SONDA

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1974

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

SONDA is a company focused on providing a seamless online experience by effectively managing user preferences, particularly regarding cookie usage on their website. They emphasize the importance of user consent and the impact of cookie settings on website performance and personalized content delivery. SONDA also engages users with a community platform where potential candidates can explore career opportunities within the company.

📋 Description

• Provide first-level support via chat, telephone, and ticket queues • Perform remote access sessions • Validate user records • Provide basic guidance on system access and usability • Create and manage tickets • Perform password resets • Configure authenticators

🎯 Requirements

• High school diploma • Fluency in Spanish • Previous experience in IT or telephone-based customer service • Availability to work from 6:00 a.m. to 12:20 p.m., Monday through Saturday

🏖️ Benefits

• Flexible work arrangements that promote work-life balance • Professional development and continuous growth of your skills • Collaborative, diverse, and innovative environment • SONDA Academy: learning platform for professional development • Hybrid work: on-site and remote work arrangements • SONDA Wellness: initiatives focused on physical, mental, and social well-being