Senior Product Manager

🕒 April 9

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $160k - $190k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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SonderMind

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🧘 Wellness

☁️ SaaS

👥 B2C

💰 $150M Series C - SonderMind on 2021-07

Wellness • SaaS • B2C

SonderMind is a national mental health company that connects people with therapy and psychiatry services through a consumer-facing platform and mobile app. It matches clients to licensed providers, supports scheduling and insurance billing, and offers measurement-based care and self-guided resources. SonderMind also provides tools and practice management support for clinicians and partners with health systems, payors, and other organizations to integrate mental healthcare.

📋 Description

• Lead the discovery and execution of internal tools and products that utilize AI agents to automate complex health insurance RCM and Support workflows. • Work closely with the Support and Revenue Operations organization to identify operational bottlenecks and build product solutions. • Conduct high-impact research to capture how internal teams and external users interact with RCM processes, ensuring product solutions meet real-world needs, with a specific focus on enhancement and integration of AI technologies. • Craft a clear roadmap for features that deliver against the product vision while driving measurable business impact across customer care and RCM. • Collaborate with Finance, Customer Success, and Engineering to provide visibility into the development process and ship high-quality, consistent experiences.

🎯 Requirements

• 7+ years of product management experience within fast-growing teams. • 5+ years of deep experience with Health Insurance Revenue Cycle Management (RCM) processes, including billing, posting, and accounts receivables. • Proven experience or deep understanding of building products that leverage AI agents or Generative AI to automate business processes. • Strong history of working closely with Support or Revenue Operations teams to build internal tooling. • A self-starter who proactively identifies opportunities to leverage technology for operational excellence. • Ability to articulate complex technical AI solutions and RCM problems to diverse stakeholders.

🏖️ Benefits

• A generous PTO policy, with a minimum of three weeks off per year • A holiday schedule that follows standard U.S. holidays • Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate) • Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options • Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period) • Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8–16 weeks of paid leave • 401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested • Join teammates from across the country at our annual company gathering • Company shutdown between Christmas and New Year’s • Supplemental life insurance, pet insurance, commuter benefits, and more