eCommerce Customer Service Representative

Job not on LinkedIn

🕒 August 25

🇵🇭 Philippines – Remote

💵 $7 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sonic Electronix

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🛍️ eCommerce

🚘 Automotive

🛒 Retail

eCommerce • Automotive • Retail

Sonic Electronix is an online retailer specializing in car audio and electronics. The site offers a wide catalog of car stereos, amplifiers, speakers, subwoofers, installation accessories, vehicle-specific fit guides, plus related product lines for marine, motorcycle, UTV/ATV and powersports. Sonic Electronix carries many major brands, runs promotions and deals, provides customer reviews and financing/lease-to-own options, and focuses on selling parts, complete systems, and installation consumables to consumers and installers.

📋 Description

• Provide timely support to customer inquiries across inbound calls, outreach, email, live chat, and social media • Deliver best-in-class customer experience • Create and foster lasting customer relationships • Take accountability for customers and solve problems on the first contact by mastering the customer journey and ensuring customers realize their desired outcome • Follow through with commitments and promises to guests • Complete managerial requests • Manage upwards and improve the service experience • Maintain company policy on service requests • Perform additional duties and responsibilities as assigned by business needs

🎯 Requirements

• Strong proficiency with computer applications • Typing speed: 45 WPM • Excellent verbal and written communication skills • Exceptional customer service skills • Team player with a very strong work ethic and high energy level • 2+ years Customer Service or Sales experience required • Diploma or Bachelor's Degree preferred