Director, Quality Engineering

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November 25

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Sortly

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SaaS • Productivity • B2B

Sortly is a comprehensive inventory management software designed to streamline the process of tracking and managing business inventory. It offers a user-friendly mobile app that allows businesses to track inventory from any device and location. The platform features QR code and barcode scanning, real-time alerts for low stock, and powerful reporting capabilities. Sortly can integrate with other platforms for enhanced efficiency and is suitable for various industries, including construction, medical, warehouse, education, and non-profit sectors. Its easy-to-use interface makes it an excellent solution for small businesses looking to organize and automate their inventory management processes.

51 - 200 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🤝 B2B

📋 Description

• Stay close to the work by coaching, reviewing, and occasionally jumping into hands-on testing or automation when needed. • Build and drive a comprehensive test automation strategy that accelerates release cycles, increases coverage, and reduces manual effort. • Ensure the team has the right tools, frameworks, and automation-first methodologies to operate with speed and accuracy. • Introduce practices that validate real-world customer scenarios, ensuring our product solves problems seamlessly in “day-in-the-life” workflows. • Own the vision for Quality Engineering and Customer Experience Validation across all squads and product areas. • Define, implement, and continuously improve processes, standards, and systems that ensure product reliability, performance, and usability. • Establish a scalable quality operating model that supports rapid development, continuous delivery, and high-quality releases. • Active part of the leadership Engineering team partnering with Product, and Design to integrate quality early, from concept to deployment. Shifting from “test at the end” to build with quality from the start. • Lead, develop, and elevate a distributed team of Quality Engineers across India (full-time & contract). • Define clear roles, success metrics, and career pathways for Quality Engineering team members. • Build a culture of automation-first mindset, customer empathy, accountability, and continuous improvement. • Optimize the use of contractors to maximize automation output, efficiency, and value. • Partner closely with Product and GTM leadership to ensure release readiness and experience-focused checkpoints. • Influence key product and architecture discussions to embed quality and customer-experience thinking from the start. • Support sprint planning, design reviews, architecture discussions, and retros to uphold high standards of product excellence. • Establish clear communication channels and reporting to surface quality insights, automation gains, customer impact, and emerging risks.

🎯 Requirements

• 15 years of experience in Quality Assurance, with at least 5 years in people management (leading ICs and/or managers). • Demonstrated success leading QA teams in a fast-paced, product-led SaaS or technology environment. • Experience managing both full-time employees and contractors, with ability to structure work for efficiency. • Strong background in defining QA processes, frameworks, and automation approaches. • Hands-on approach — comfortable rolling up your sleeves to support the team when needed. • Excellent stakeholder management and communication skills; able to influence peers and senior leaders. • Experience scaling a QA organization during high-growth stages (Series A–D). • Strong understanding of modern QA automation tools and CI/CD environments. • Previous experience with a product used across mobile + web platforms.

🏖️ Benefits

• A remote-first culture with flexible hours to help you do your best work. • A competitive compensation package. • Comprehensive health coverage for you and your family including term life insurance, unlimited telehealth (including mental health), annual health checkups, diet coaching, veterinary care, and physiotherapy support. • Learning and development stipend to keep your skills sharp. • Home office setup allowance for a comfortable workspace. • Team offsites focused on fun, connection, and collaboration. • Supportive colleagues invested in your growth and success.