AI Automation, Workflow Specialist

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Sourcefit

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Sourcefit is a leading business process outsourcing company with headquarters in the Philippines and offices in the Dominican Republic, Armenia, Madagascar, and South Africa. Founded in 2009, Sourcefit specializes in providing custom offshore and nearshore staffing solutions across various industries including IT, Finance, Healthcare, Retail, and more. They focus on offering efficient and cost-effective BPO services such as telesales, customer support, content moderation, IT support, web development, and more. Sourcefit is committed to building long-term value for organizations through customized, efficient, and integrated offshore staffing solutions.

📋 Description

• Support the implementation, testing, documentation, and rollout of AI-assisted workflows across the organization • Support the development and implementation of Microsoft 365 Copilot and Copilot Studio solutions • Design, test, and improve AI-assisted workflows and automations based on business requirements • Document workflows and create SOPs, user guides, prompts, instructions, and training materials • Identify opportunities to automate repetitive processes and improve operational efficiency • Develop role-specific AI solutions, instructions, prompts, agents, and knowledge resources • Organize and structure company knowledge using SharePoint and other Microsoft tools • Coordinate with WES leadership and external technical partners on workflow, integration, or system changes • Support AI integration across project setup, documentation, communications, scheduling, reporting, and project administration • Create and populate project records and extract project, owner, consultant, contract, and contact information • Create project lists, folders, records, and workflows • Draft and distribute notices and assist with email communications • Schedule work and coordinate notices • Summarize meetings and track action items • Prepare weekly project updates • Support RFIs, submittals, change orders, and field documentation • Summarize project documents and correspondence • Support reporting, project closeout, and follow-up activities • Explore and recommend additional AI automation opportunities • Test AI workflows and solutions for practicality, reliability, and alignment with business needs • Train superintendents, foremen, project managers, and office staff on AI tools and workflows • Provide ongoing maintenance, improvements, and support for AI solutions • Stay current with emerging AI tools and identify beneficial technologies

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, Engineering, or a related field is preferred • Experience in AI automation, workflow automation, business process automation, or a related field • Working knowledge of Microsoft 365 • Familiarity with Copilot, Copilot Studio, SharePoint, Power Automate, Power Apps, or Dataverse is helpful • Experience with Microsoft Copilot, Copilot Studio, or similar AI platforms is preferred • Strong understanding of workflow and process design • Experience using AI tools such as ChatGPT, Claude, or similar platforms • Ability to understand business requirements and translate them into practical AI or automation solutions • Strong analytical and problem-solving skills • Strong communication and collaboration skills • Ability to train users and explain technical concepts in a practical, easy-to-understand manner • Willingness to work with evolving technologies and learn new AI platforms • Nice to have: Experience with Power Platform • Nice to have: Experience with Power Automate or Power Apps • Nice to have: Experience with SharePoint • Nice to have: Experience with Dataverse or similar data platforms • Nice to have: Experience in knowledge management or centralized knowledge systems • Nice to have: Experience building AI agents, bots, or AI-powered business workflows • Nice to have: Experience in construction, project management, or other operational environments

🏖️ Benefits

• Work from home • Follows WES Construction's U.S. holiday schedule: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day