Power Platform Support, Testing & Deployment Engineer

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sourcefit

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Sourcefit is a leading business process outsourcing company with headquarters in the Philippines and offices in the Dominican Republic, Armenia, Madagascar, and South Africa. Founded in 2009, Sourcefit specializes in providing custom offshore and nearshore staffing solutions across various industries including IT, Finance, Healthcare, Retail, and more. They focus on offering efficient and cost-effective BPO services such as telesales, customer support, content moderation, IT support, web development, and more. Sourcefit is committed to building long-term value for organizations through customized, efficient, and integrated offshore staffing solutions.

📋 Description

• Provide 1st and 2nd line support for Power Apps, Power Automate and Power Pages solutions • Investigate, troubleshoot and resolve application incidents, defects and user-reported issues • Analyse root causes of recurring issues and work with development teams on permanent fixes • Monitor solution health, performance, integrations and automation processes • Maintain support documentation, knowledge base articles and troubleshooting guides • Liaise with business users and clients to manage support requests and expectations • Create and maintain test plans, test cases and test scripts • Coordinate and execute functional, regression, integration and user acceptance testing • Identify, log, track and verify defects through resolution • Support validation of fixes and enhancements before release • Ensure solutions meet business requirements and quality standards before deployment • Support planning, coordination and execution of deployments across Development, Test, UAT and Production environments • Manage Power Platform solution packaging and deployment using established release processes • Validate deployed solutions and perform post-deployment verification • Assist with release documentation, deployment schedules, rollback plans and change records • Support change management and minimise business disruption during releases • Improve deployment automation and DevOps practices with development teams • Analyse business processes and identify opportunities to improve reliability, efficiency and user experience • Document functional requirements for enhancements and change requests • Support governance, security and compliance activities across Power Platform environments • Keep up to date with Power Platform features, best practices and Microsoft's release roadmap

🎯 Requirements

• Experience supporting business applications within Microsoft Power Platform environments • Knowledge of Power Apps, Power Automate, Dataverse and Microsoft 365 technologies • Strong troubleshooting and analytical problem-solving skills • Experience executing software testing and managing defect lifecycles • Understanding of application deployment and release management processes • Experience creating and maintaining test documentation and support procedures • Strong communication skills with technical and non-technical stakeholders • Excellent organisational skills and attention to detail • Ability to prioritise workloads and manage multiple support and testing activities simultaneously • Desirable: Experience with Azure DevOps • Desirable: Understanding of CI/CD practices and deployment pipelines • Desirable: Familiarity with SharePoint Online, Microsoft Teams and Dynamics 365 • Desirable: Knowledge of Power Platform administration and environment management • Desirable: Understanding of SQL, APIs and system integrations • Desirable: Experience working within ITIL, support or service management environments • Desirable: Exposure to automated testing methodologies and test management tools

🏖️ Benefits

• Work from home • Monday to Friday schedule, 8 AM to 5 PM UK Time • UK holidays