Call Centre Agent

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🕒 March 18

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Spark Systems Pte Ltd

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

Spark Systems are builders of next generation; fast, smart and efficient trading platforms. We believe that the current foreign exchange buy and sell sides can be better served when redefined by Spark Systems.

📋 Description

• Generate qualified customer leads following our B.A.N.T criteria through cold calling • Make appointments with key decision-makers for follow-up meetings • Keep up-to-date knowledge of the specific industry and product solutions relating to the IT industry so as to be able to communicate, convince and assist customers • Accurately updating account/lead information via our internal CRM platform • Achieve monthly Key Performance Indicators (KPI) set • Perform occasional ad-hoc duties assigned by the Team Leader

🎯 Requirements

• Min 1 year of B2B experience in a Telesales environment (Preferably in the area Finance, Insurance or Technology solution (SW/HW) industry) • Fluent in English / Tagalog as this position needs to liaise with Tagalog speaking customers • Self-motivated and self-driven; able to work independently with little or no supervision while maintaining consistently high productivity • The ability to "solution sell" rather than selling a product • Excellent verbal, written and interpersonal communication skills