Channel Partner Specialist

Job not on LinkedIn

🕒 April 29

🏈 Alabama, Arizona, +22 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cable ONE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

📡 Telecommunications

💰 Post-IPO Debt on 2020-05

Telecommunications

Cable ONE is an internet service provider (ISP) that delivers fast and reliable broadband services under the brand name Sparklight. Offering whole-home Wifi and fiber-powered internet with speeds up to 1 Gbps, they serve residential and business customers throughout the United States. Their investments in infrastructure aim to reduce the digital divide by deploying advanced technologies such as modems capable of 10 Gbps speeds. Cable ONE emphasizes customer satisfaction by providing dependable service and support, making their service ideal for work, gaming, and streaming needs.

📋 Description

• Serve as a primary point of contact for channel partners regarding order status, billing questions, commissions inquiries, and general program support. • Support onboarding of new partners, including documentation, portal access, training coordination, and internal setup tasks. • Maintain positive working relationships with partners to promote engagement and satisfaction. • Assist with partner communications related to promotions, updates, and program initiatives. • Track partner-submitted opportunities from order submission through installation and billing. • Coordinate with internal teams including provisioning, service delivery, engineering, billing, and finance to support timely order completion. • Provide proactive updates to partners regarding milestones, delays, and completion timelines. • Maintain accurate opportunity, customer, contract, and partner records in Salesforce and related systems. • Create and maintain standard reports and dashboards for leadership and sales teams. • Support user access, data cleanup, and system accuracy. • Generate recurring reports related to bookings, pipeline activity, partner performance, and sales results. • Support sales teams with lead-to-quote coordination and internal follow-up. • Monitor activity trends that may impact customer service or sales productivity. • Track partner commissions and assist in validating payout accuracy. • Coordinate with finance teams regarding payment status and commission inquiries. • Maintain organized records of agreements, commission schedules, and supporting documentation. • Assist with planning and logistics for partner events, webinars, trade shows, and sponsorship activities. • Help track leads and follow-up actions resulting from events. • Support updates to partner-facing materials and internal documentation.

🎯 Requirements

• 3+ years of experience in sales support, sales operations, channel support, customer operations, or telecommunications. • Experience working with indirect sales channels, brokers, agents, or partner programs preferred. • Proficiency with Salesforce CRM, Microsoft Excel, and reporting systems. • Strong organizational skills and attention to detail. • Excellent written and verbal communication skills. • Strong customer service mindset and ability to manage multiple priorities. • Ability to work cross-functionally in a team-oriented environment.

🏖️ Benefits

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Additional Perks • Tuition reimbursement (up to $5,250 on 1st year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment • FREE Cable One services for associates who live in a serviceable area • Up to $75/mo. Cox Cable stipend (Phoenix associates)