NOC Technician I

Job not on LinkedIn

🔥 20 minutes ago

🏈 Alabama, Arizona, +22 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

⏰ Full Time

🟢 Junior

🌐 Network Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cable ONE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

📡 Telecommunications

💰 Post-IPO Debt on 2020-05

Telecommunications

Cable ONE is an internet service provider (ISP) that delivers fast and reliable broadband services under the brand name Sparklight. Offering whole-home Wifi and fiber-powered internet with speeds up to 1 Gbps, they serve residential and business customers throughout the United States. Their investments in infrastructure aim to reduce the digital divide by deploying advanced technologies such as modems capable of 10 Gbps speeds. Cable ONE emphasizes customer satisfaction by providing dependable service and support, making their service ideal for work, gaming, and streaming needs.

📋 Description

• Monitor information on all network sites, analyze various network monitoring tools, and identify deterioration of components in the system. • Act as first tier in alert response and incident/problem resolution for the Cable One network to identify customer and infrastructure impacting issues. • Perform initial troubleshooting and data gathering to identify and resolve issues in an efficient manner. • Ensure proper escalation to technology operations teams and local system technicians. • Coordinate communication and sends status email messages to all stakeholders and Cable One departments to inform of customer impacting issues. • Maintain a detailed cause and resolutions log of customer and associate-related incidents. • Ensure that the handover to next shift is up-to-date and communicated at the end of the shift. • Confirm network events and issues are identified and properly escalated to the responsible management levels.

🎯 Requirements

• At least 3 months related experience or training. • Experience in a Network Operations environment preferred. • Must be flexible and able to work alternate shifts as required to support the 24/7 operation. • Must be able to work under pressure. • Cisco Certified Technician (CCT) preferred. • A working knowledge of modems and basic networking preferred.

🏖️ Benefits

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Tuition reimbursement (up to $5,250 on 1st year) • Up to seventy-five dollars a month towards cable and internet services • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment