VP of Operations

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

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Sparrow Early Learning

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

⚕️ Healthcare Insurance

🌍 Social Impact

🏠 Real Estate

Healthcare Insurance • Social Impact • Real Estate

Sparrow Early Learning is a retirement community focused on providing an exceptional living experience for active adults. With beautifully designed properties, Sparrow Living fosters a vibrant, maintenance-free lifestyle while prioritizing the well-being of its residents. It offers a wide array of social and fitness activities, promoting meaningful connections and an active lifestyle among its senior residents.

📋 Description

• Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members • Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement • Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction) • Clearly define success for team including goals, expectations and KPIs • Embrace a culture that strives to be the most sales savvy operator in the Active Adult space • Lead a performance oriented team that focuses on disciplined execution • Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability • Foster strong engagement through encouragement, supportiveness, and ongoing professional development • Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders • Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes • Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies • Seek to understand and resolve root cause of issues • Represent Company to stakeholders including equity partners in a manner that instills confidence and trust • Regularly visit each community to maintain a strong connection to the teams and pulse on the market

🎯 Requirements

• Bachelor’s degree in management or a related field or equivalent experience • A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living • Ability to travel up to 50% • Experience with lease-up properties required • Experience with property management software (Yardi/RentCafe) preferred, not required • Experience maintaining financial records, managing budgets and financial reporting • Sales acumen: working knowledge of sales processes and CRM systems • Strategic Mindset – Sees ahead to future possibilities and translates them into breakthrough strategies • Servant leader mindset • Possesses strong communication skills with a proven ability to build collaborative partnerships • Experience hiring, developing and leading a team • Strong relationship building skills • Purpose driven and passionate about making a difference in other’s lives • Drives Vision and Purpose – Paints a compelling picture of the vision and strategy that motivates others to action • Skilled at navigating conflict • Naturally curious and always striving to improve • Self-aware and coachable • Proactive, solutions oriented and accountable • Strong focus on continuous improvement

🏖️ Benefits

• Purpose driven culture • Health, dental and vision benefits • 401K retirement plan with healthy employer match • Generous paid time off • Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more • Paid Parental Leave • Bonus opportunities • Flexible work environment