Spassu
1001 - 5000 employees
Founded 1992
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Spassu is a Brazilian company specializing in end-to-end digital transformation solutions. With over 30 years of experience, Spassu focuses on maximizing value delivery by simplifying processes and improving decision-making throughout its partners' journeys. The company employs experts in user experience, design thinking, and agile methodologies to co-create innovative solutions that meet the needs of diverse industries. By leveraging a multidisciplinary approach and applying best practices like ITIL and LEAN, Spassu facilitates continuous improvement and ensures the effective implementation of IT services across various sectors.
Analista de Suporte, Pl
Job not on LinkedIn
🔥 9 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Spassu
1001 - 5000 employees
Founded 1992
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Spassu is a Brazilian company specializing in end-to-end digital transformation solutions. With over 30 years of experience, Spassu focuses on maximizing value delivery by simplifying processes and improving decision-making throughout its partners' journeys. The company employs experts in user experience, design thinking, and agile methodologies to co-create innovative solutions that meet the needs of diverse industries. By leveraging a multidisciplinary approach and applying best practices like ITIL and LEAN, Spassu facilitates continuous improvement and ensures the effective implementation of IT services across various sectors.
📋 Description
• Provide second-level support for digital services and integrations with legacy systems • Diagnose and resolve higher-complexity technical incidents, including incidents related to APIs and interoperability • Support evolutionary and corrective maintenance of systems developed on the X-Via Platform • Monitor application performance and availability indicators • Support approval processes, integrated testing, and technical validations • Contribute to continuous improvement of support processes and technical documentation
🎯 Requirements
• Superior completo ou em andamento na área de Tecnologia da Informação ou correlata • 03 anos atuando em suporte técnico a sistemas web e aplicações corporativas • Conhecimento de ferramentas de versionamento e ambientes de homologação/produção • Conhecimento de banco de dados, APIs REST e integração de sistemas
🏖️ Benefits
• Plano de Saúde • Plano Odontológico • Seguro de Vida • Vale Alimentação ou Refeição • Vale Transporte • WellHub Gympass
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