Analista de Suporte, Pl

🕒 August 14

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Spassu

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1992

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Spassu is a Brazilian company specializing in end-to-end digital transformation solutions. With over 30 years of experience, Spassu focuses on maximizing value delivery by simplifying processes and improving decision-making throughout its partners' journeys. The company employs experts in user experience, design thinking, and agile methodologies to co-create innovative solutions that meet the needs of diverse industries. By leveraging a multidisciplinary approach and applying best practices like ITIL and LEAN, Spassu facilitates continuous improvement and ensures the effective implementation of IT services across various sectors.

📋 Description

• Provide second-level support for digital services and integrations with legacy systems • Diagnose and resolve higher-complexity technical incidents, including incidents related to APIs and interoperability • Support evolutionary and corrective maintenance of systems developed on the X-Via Platform • Monitor application performance and availability indicators • Support approval processes, integrated testing, and technical validations • Contribute to continuous improvement of support processes and technical documentation

🎯 Requirements

• Superior completo ou em andamento na área de Tecnologia da Informação ou correlata • 03 anos atuando em suporte técnico a sistemas web e aplicações corporativas • Conhecimento de ferramentas de versionamento e ambientes de homologação/produção • Conhecimento de banco de dados, APIs REST e integração de sistemas

🏖️ Benefits

• Plano de Saúde • Plano Odontológico • Seguro de Vida • Vale Alimentação ou Refeição • Vale Transporte • WellHub Gympass