Customer Success Specialist, Dutch

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September 10

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Speakit

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Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

📋 Description

• Provide top-level after-sales support to Dutch-speaking customers via phone, chat, and email • Assist with troubleshooting, software navigation, and security settings • Handle Apple ID, password recovery, and account management requests • Advise customers on optimizing their devices and services • Ensure a high-quality customer journey by resolving issues efficiently • Collaborate with technical teams when needed to ensure case resolution

🎯 Requirements

• Native or near-native Dutch speaker with fluent English (B2+) • Customer support or tech support experience is preferred • Strong problem-solving skills and a genuine interest in technology • Ability to multitask and manage time effectively • Flexible with schedules (shifts may include evenings/weekends)

🏖️ Benefits

• Competitive salary package (14 salaries/year) • Performance-based bonuses & relocation support if moving to Greece • Ongoing training and certification opportunities • Remote work from anywhere in Greece with provided equipment • Multicultural team & international career exposure • Free Greek language classes and career growth programs