Speakit
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
Customer Support Advisor – Swedish
Job not on LinkedIn
October 13
🗣️🇸🇪 Swedish Required
Speakit
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
📋 Description
• - Handle inbound communication (calls, chats, and tickets) from restaurant partners and customers • - Resolve issues related to orders, payments, deliveries, and platform use • - Deliver empathetic and professional support across all service channels • - Follow quality and response guidelines to ensure consistent service • - Escalate complex cases when necessary and ensure proper follow-up • - Support ad-hoc operational tasks as requested by the project
🎯 Requirements
• - Fluency in Swedish (spoken and written) • - Good command of English for internal communication • - Previous customer service experience is a plus, but not required • - Excellent communication and typing skills • - Ability to multitask and navigate between digital platforms • - Willingness to work in rotational shifts • - Ability to relocate to Greece
🏖️ Benefits
• - Competitive gross monthly salary • - 14 salaries per year • - Remote work anywhere in Greece • - Relocation package offered for abroad candidates (flight tickets to Greece and 2 weeks of free accommodation) • - Monthly performance bonuses • - Full healthcare package • - Paid training and career development opportunities • - Work in a multicultural environment • - Long-term career opportunities with a global brand
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