Customer Support Specialist, Dutch Speaker

🕒 September 9, 2025

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Speakit

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

📋 Description

• Act as first point of contact for Dutch-speaking customers via phone, email, chat, and social media • Communicate with customers across multiple channels before, during, and after their transactions • Provide accurate information and solutions regarding accounts, payments and related services • Build rapport with customers, actively listen to concerns and act promptly to resolve issues • Accurately update customer data in the system while handling confidential information responsibly • Multitask across systems and adapt to new tools and technologies as needed • Handle customer complaints with empathy and escalate cases when appropriate • Contribute to continuous improvement by identifying common issues and suggesting process enhancements • Deliver service that reflects PayPal’s trusted brand and ensure a smooth, secure customer journey

🎯 Requirements

• Native-level or fluent Dutch, with strong English communication skills • Excellent verbal communication skills, with the ability to actively listen and clearly articulate solutions • Strong written communication skills with proper grammar and attention to detail • Ability to multitask, manage multiple systems and screens, and adapt to new software quickly • Customer-focused mindset with empathy, patience and professionalism • Previous experience in customer service, a call center, or the financial sector is highly desirable • Availability to work flexible shifts

🏖️ Benefits

• 1,500 euros gross per month & 14 salaries per year. • Monthly performance bonus. • Relocation support for candidates moving to Greece. • Work remotely all over Greece. • Ongoing training and development opportunities. • A diverse and inclusive work environment supporting one of the world’s most recognized fintech brands.