Dutch After Sales Consultant

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🕒 March 31

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Speakit

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

📋 Description

• Act as the first point of contact for all the Dutch-speaking customers • Identify and assess customers’ needs to achieve satisfaction • Provide iOS software troubleshooting for mobile devices (mobile phones, tablets & more) • Assist customers to manage/secure their account - ID & passwords • Resolve customers’ online store post-sales requests • Deliver high-quality support and handle customer complaints, provide appropriate solutions • Manage large amounts of incoming calls • Build sustainable relationships and trust with customer accounts

🎯 Requirements

• Native-level or near-native level in Dutch • B2 level in English • Tech savvy, curious and problem-solving acumen • Familiar with iOS and/or MacOS, or comparable technology, is preferred • Able to identify technical issues and suggest immediate solutions to clients • Excellent communication and problem-solving skills • High School Diploma holder • Flexible to work night shifts/ weekend shifts (if applicable) • Prior customer support experience would be an advantage

🏖️ Benefits

• Competitive salary (1300€ gross / 14 salaries per year) • Performance-based bonus up to 250€ • Relocation package in case you reside outside of Greece *(flight ticket to Greece, cab fare from airport to your hotel, 4-week hotel accommodation, assistance finding an apartment, real estate fees covered by our company)* • First-class ongoing training and career development opportunities • Work from home policy - All over Greece • You will join a multinational leader • Multicultural and modern working environment • Free Greek language lessons • Onsite canteen and casual dress code • Fun interactive activities organized within the team • Relocation Bonus: after 3 months: 300Eu, after 6 months: 750Eu, after 12 months: 1000 Eu