Polish Customer Care Advisor

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April 30

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Speakit

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Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

📋 Description

• On behalf of our client, a globally recognized innovator in premium home technology solution, we are looking for a Polish Customer Support Representative. • As part of their growing customer experience team, you will play a vital role in ensuring top-tier support for Polish-speaking customers. • Provide exceptional customer service to Polish-speaking clients via phone, email, and chat. • Assist with product information, troubleshooting, and order-related inquiries. • Accurately log interactions and ensure follow-up is timely and effective. • Maintain a high level of professionalism and product knowledge at all times. • Collaborate with international teams to resolve customer issues efficiently.

🎯 Requirements

• Fluency in Polish and good command of English (spoken and written). • Previous customer service experience is a plus, but not required. • Strong communication and problem-solving skills. • Comfortable working with technology and remote tools. • Reliable internet connection and a quiet home workspace.

🏖️ Benefits

• Salary: €1100/month & 14 salaries per month • Performance Bonus: Based on KPIs and customer satisfaction. • Remote Work: Fully work-from-home setup. • Training Provided: Full onboarding and product training to ensure your success. • Work-Life Balance: Flexible schedules available.