Client Strategist

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Specright

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $32.9M Series B - Specright on 2021-07

SaaS • B2B • Enterprise

Specright is a specification management software company that provides a cloud-based Specification Data Management (SDM) and spec-first Product Lifecycle Management (PLM) platform. It centralizes product and packaging specifications, ingredients and formulas, bills of materials, supplier collaboration, and project workflows to improve traceability, compliance, sustainability, and speed-to-market. The platform includes modules for packaging management, product data management, supplier collaboration, R&D/formulation tools and an AI assistant that delivers searchable, auditable insights from spec data. Specright serves large enterprises and consumer-product industries (food & beverage, beauty, consumer goods, packaging, life sciences and quick-service restaurants) and emphasizes AI-driven automation, sustainability reporting, and integration with existing systems.

📋 Description

• Act as the primary point of contact for assigned services related sales • Provide detailed Statements of Work, resourcing models, and applicable contract language to ensure services are delivered according to scope and clearly defined "done" statements • In addition to crafting SOWs, work with account executives to pitch and sell services to capture the value we're delivering • Collaborate with Sales Engineers on late stage deals – specifically demos or onsites – to begin crafting SOWs and put into a phased approach • Assist in creating and delivering product presentations and demonstrations tailored to customer requirements (demo delivery) • Serve as a trusted advisor to customers by providing in-depth technical knowledge and support. • Provide continuous feedback on commonly customer requests that should be part of the core Specright product (aka PSO project) • Be liaison during sales cycle of pre-sales customer asks to the ARB (Architecture Review Board) – gets ARB signoff for anything in the SOW that is not OOTB • Support management of SOW library, services library, Certinia templates updates, and implementation workbook and BRD updates to ensure changes cascade to professional services delivery team • Provide guidance to Project Managers during handoffs on scope of work and be a point of escalation in the event of customer escalations • Ensure all services SOWs meet Specright organization margin targets • When Customer Success identify new sales opportunities, AEs are responsible for pulling in services sales

🎯 Requirements

• 2 - 3 years of experience • Salesforce Platform and Salesforce Experience, Specright experience preferred • Experience presenting software; demonstrations, services value, and deployment/development strategies • Discovery skills to liaise with customers to understand their business challenges, configure & run complex evaluation labs and drive them to a technical win • Excellent persuasive presentation skills in order to present technical solutions to prospects and existing customers • An entrepreneurial attitude to proactively take on projects and execute on them with little direction • Success in an early-stage tech startup environment with Enterprise/ SaaS.

🏖️ Benefits

• We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. • We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. • It's more important to innovate than to worry about making mistakes. • Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.