Forward Deployment Engineer

Job not on LinkedIn

🕒 April 23

🇺🇸 United States – Remote

💵 $140k - $200k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Speechify

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

SaaS • Marketing • Technology

Speechify is a company that offers a comprehensive digital connections platform. They provide tools such as URL shorteners, QR code generators, analytics, and mobile-optimized landing pages. The platform is designed to help businesses enhance their digital engagement with customers through seamless link management and trackable brand connections. Speechify caters to various industries including retail, consumer packaged goods, hospitality, media and entertainment, technology, healthcare, insurance, financial services, and education.

📋 Description

• Own the end-to-end technical onboarding experience for new enterprise customers, from kickoff through successful integration • Build and maintain integration scripts, tooling, and documentation to accelerate customer time-to-value • Serve as the primary technical point of contact during the onboarding phase, translating customer requirements into actionable engineering solutions • Diagnose integration issues across customer environments (APIs, data pipelines, cloud infrastructure) and drive them to resolution • Collaborate closely with product and engineering to surface customer feedback and influence the roadmap • Develop reusable onboarding playbooks and internal tooling to scale the deployment process • Travel to customer sites occasionally for critical onboarding milestones or technical workshops

🎯 Requirements

• 3–6 years of experience in a software engineering, solutions engineering, or technical implementation role • Strong proficiency in Python and/or another backend language; comfort reading and writing production-quality code • Experience with REST APIs, webhooks, and common integration patterns • Familiarity with cloud platforms (AWS, GCP, or Azure) and data infrastructure tools • Excellent communication skills — able to explain complex technical concepts to both engineers and non-technical stakeholders • Self-starter mentality with strong project management instincts; able to juggle multiple customer engagements simultaneously • Genuine curiosity about AI/ML and enthusiasm for helping customers unlock value from cutting-edge technology • Nice-to-Have: Prior experience at an AI/ML or developer tools company

🏖️ Benefits

• Competitive salary, equity, and benefits • Collaborative, low-ego team that values craft and customer obsession • Opportunity to work on a life-changing product that millions of people use • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more