Senior Product Analyst

🔥 13 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $150k - $180k / year

⏰ Full Time

🟠 Senior

🔍 Product Analyst

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Splash Financial

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

💳 Fintech

Finance • Fintech

Splash Financial is a company that offers a variety of loan products, including personal loans, student loan refinancing, in-school student loans, and medical school loan refinancing. The company provides a platform where users can compare loan offers from multiple lenders across the United States. Splash Financial emphasizes ease of use, allowing users to check loan rates quickly without affecting their credit scores. The company ensures data privacy and offers customer support to assist with the loan process. It serves individuals seeking to manage debt or finance educational expenses through tailored loan solutions.

📋 Description

• Own experimentation and test analytics: Design, implement, and analyze A/B and multivariate tests across the product experience, including funnel optimizations to new feature launches • Build and maintain core product & business dashboards: Develop, automate, and continuously improve dashboards and reporting that track key product, funnel, and customer metrics; make it easy for PMs and leaders to self-serve insights and monitor performance. • Lead product analytics tooling and instrumentation: Own the roadmap, governance, and best practices for our product analytics stack (event schemas, tracking plans, data quality); partner closely with Product and Engineering to ensure every new feature ships with the right instrumentation and metrics. • Create and evolve a customer 360 view: Bring together product usage, marketing, servicing data into a holistic view of the customer journey; identify segments, behaviors, and opportunities that drive acquisition, conversion, engagement, and long-term value. • Translate customer feedback & data into actionable insights: Combine quantitative analysis (funnels, experiments) with qualitative signals (surveys, NPS, interviews, customer service calls and tickets) to surface insights and recommendations that shape product strategy and prioritization. • Own lightweight customer research programs: Lead customer surveys, NPS programs, and usability interview syntheses; conduct competitive and market analysis; translate qualitative findings into product recommendations that complement quantitative work • Leverage AI tools to accelerate analysis and insight generation: Actively use AI-powered tools (e.g.- LLM-assisted data exploration, AI-enhanced analytics platforms) to increase the speed and depth of analysis; help the team develop frameworks for where AI can improve experimentation, personalization, and product decisions

🎯 Requirements

• 5-8+ years of experience in product analytics, data science, business intelligence, or a related field, preferably in fintech, consumer lending, or a consumer marketplace environment. • Strong proficiency in SQL and working with relational databases; comfort validating large datasets and joining complex tables. Experience with a scripting language (e.g., Python or R) for deeper analysis, modeling, or automation is a plus. • Demonstrated experience designing, running, and evaluating A/B tests (or similar experiments) — including hypothesis formation, sample size estimation, guardrails, and clear communication of results and trade-offs. • Hands-on experience with modern product analytics and BI tools (e.g., Logrocket, Amplitude, Mixpanel, Heap, Looker, Tableau, Mode, etc.), and a track record of building dashboards and self-serve tools that enable others to answer their own questions. • Familiarity with research methods- survey design, NPS analysis, usability study basics, or competitive intelligence and the ability to extract signal from qualitative data and pair it with quantitative analysis. Experience running or synthesizing customer interviews is a plus. • Working knowledge of AI/ML tools and how they apply to analytics workflows, including LLM-assisted data analysis, AI-powered product features, and the ability to instrument and measure AI-driven experiences. Comfort using AI tools to accelerate your own work is expected. • Entrepreneurial, resourceful, and comfortable operating with ambiguity; you identify opportunities, propose solutions, and drive them to completion with limited guidance while maintaining a high bar for quality.

🏖️ Benefits

• Fully remote work freedom (for most roles) • Competitive salary packages • Flexible PTO + 9 company holidays • Equity: Share in our start-up success • Comprehensive and affordable insurance benefits • Paid parental leave for both caregivers • Essential modern equipment to get the job done • Fully paid Claude subscription to supercharge your work • 401(k) for your future savings • Quarterly meet-ups: In person & virtual fun • Awesome Splash swag to flaunt your team spirit