Business Analyst, Payments and Fraud

🕒 May 13

🇺🇸 United States – Remote

💵 $103.5k - $132.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

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Spokeo

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 B2C

☁️ SaaS

🔌 API

B2C • SaaS • API

<Spokeo> is a people-search and data aggregation service that lets users search by name, phone, email, or address to find contact information, location history, social profiles, property records, court records, and other public records. It combines billions of records from consumer and industry sources into concise, easy-to-read reports, offers account-based report updates, enterprise search capabilities, and an API for integration. Spokeo is positioned for individual consumers seeking to reconnect, identify callers, or verify sellers, while also offering paid services and tools for businesses; it states it is not an FCRA consumer reporting agency.

📋 Description

• Support and enhance the development of payments and fraud KPIs, performance reporting, and post-launch analysis of new payment features and experiments • Write and optimize SQL queries to uncover trends, anomalies and revenue opportunities • Translate complex data into clear, actionable recommendations for business leaders • Build and maintain dashboards to monitor fraud trends, payment declines, and overall payment health • Provide analytical support to improve fraud detection and decision workflows • Evaluate fraud rule performance, monitor alerts, and recommend data-driven improvements • Analyze payment decline drivers and develop decline salvage and optimization opportunities • Communicate performance insights, root cause analysis, and mitigation strategies across teams

🎯 Requirements

• Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field • 2+ years of experience in business analytics, preferably within payments and fraud • Strong SQL expertise and experience working with large, complex datasets • Proven ability to deliver business insights and performance-driven recommendations • Experience building dashboards and reporting in Tableau • Familiarity with card-not-present (CNP) subscription-based payments preferred • Prior experience with Cybersource Decision Manager or similar fraud decisioning tools preferred

🏖️ Benefits

• 100% medical/dental/vision coverage • Unlimited employee PTO • Bonus program • Equity plans • 401K