Spotify
5001 - 10000 employees
Founded 2008
📱 Media
👥 B2C
🛍️ eCommerce
Media • B2C • eCommerce
Spotify is a global audio streaming service company that offers its users access to a vast library of music and podcasts. Known for its focus on delivering personalized listening experiences, Spotify employs data scientists, engineers, and client partners across various global locations to continuously innovate and enhance its offerings. The company fosters a strong culture of diversity, equity, and impact, emphasizing belonging and inclusion in its workforce. Spotify is not only committed to shaping the future of audio entertainment but also to making a positive societal impact, with initiatives focused on social and environmental issues.
Billing Operations Lead
🕒 May 8
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Spotify
5001 - 10000 employees
Founded 2008
📱 Media
👥 B2C
🛍️ eCommerce
Media • B2C • eCommerce
Spotify is a global audio streaming service company that offers its users access to a vast library of music and podcasts. Known for its focus on delivering personalized listening experiences, Spotify employs data scientists, engineers, and client partners across various global locations to continuously innovate and enhance its offerings. The company fosters a strong culture of diversity, equity, and impact, emphasizing belonging and inclusion in its workforce. Spotify is not only committed to shaping the future of audio entertainment but also to making a positive societal impact, with initiatives focused on social and environmental issues.
📋 Description
• Oversee billing operations across self-serve and direct buying channels • Manage vendor billing support teams handling advertiser queries • Partner closely with Finance and Accounting to build scalable billing systems and processes • Act as main point of contact for billing escalations, resolving complex issues • Collaborate with Fraud teams to identify and address suspicious advertiser activity
🎯 Requirements
• 5+ years of experience in billing operations, revenue operations, financial operations, or a related field • Experience working with global vendor support teams across multiple time zones • Understanding of billing and invoicing processes, including invoice generation, adjustments, and dispute resolution • Experience with Finance and Accounting teams to build or improve operational processes • Comfortable navigating fraud detection or compliance-related workflows and partnering with relevant teams • Proactive approach to identifying issues and improving processes before they scale • Strong attention to detail and care about accuracy, documentation, and compliance • Effective communication and collaboration across a range of stakeholders
🏖️ Benefits
• Health insurance • Flexible work arrangements
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