Spring Financial
Finance • Fintech • B2C
Spring Financial is a financial services company in Canada offering a range of loan products including personal loans, mortgages, and credit-building solutions. They provide same-day personal loans up to $35,000 and offer products like the Evergreen Loan for responsible borrowing and The Foundation for credit building. Spring Financial operates primarily online, allowing customers to apply for loans in minutes without visiting a branch. With interest rates starting at 9. 99%, they ensure a hassle-free borrowing experience with flexible repayment options. Over 250,000 Canadians have received financing from Spring Financial, making it a trusted choice for financial needs.
Customer Service Representative
July 29
Spring Financial
Finance • Fintech • B2C
Spring Financial is a financial services company in Canada offering a range of loan products including personal loans, mortgages, and credit-building solutions. They provide same-day personal loans up to $35,000 and offer products like the Evergreen Loan for responsible borrowing and The Foundation for credit building. Spring Financial operates primarily online, allowing customers to apply for loans in minutes without visiting a branch. With interest rates starting at 9. 99%, they ensure a hassle-free borrowing experience with flexible repayment options. Over 250,000 Canadians have received financing from Spring Financial, making it a trusted choice for financial needs.
📋 Description
• Attending inbound and outbound calls, live chats, emails, and text messages (majority of the work will be inbound calls) from current clients. • Providing excellent customer service at each step of the way. • Answering any customer inquiries & redirecting appropriate customers to respective departments when needed. • Finding and implementing the correct solution for each customer. • Collecting customer testimonials and handling reviews. • Attending to administration duties such as data entry, funding, and reports.
🎯 Requirements
• 3-5+ years in telecommunications preferably in a BPO - with North American Accounts • 1 Year experience working with excel and/or Google Spreadsheets
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