Operations Specialist – Background Verification

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April 23

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SpringWorks

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HR Tech

SpringWorks is a technology company dedicated to revolutionizing the HR landscape with its innovative products and platforms. Utilizing blockchain, machine learning, and AI, SpringWorks focuses on enhancing recruitment, onboarding, and employee engagement. The company offers a range of HR solutions such as verified professional profiles, background verification, employee engagement through interactive games, and employee rewards and recognition platforms. Through its use of modern technologies, SpringWorks aims to make the hiring process more efficient and employee experiences more rewarding.

51 - 100 employees

👥 HR Tech

📋 Description

• Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.). • Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit. • Review and validate submitted documents such as offer letters, relieving letters, and payslips. • Update verification outcomes on internal systems/tools accurately and promptly. • Escalate discrepancies, red flags, or unresponsive verifications to senior team members or clients, as per SOPs. • Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks. • Collaborate with peer teams (education, address, ID verification) for end-to-end case closures. • Support audit requirements and contribute to process improvement initiatives.

🎯 Requirements

• Bachelor's degree in any discipline. • 0–3 years of experience in background verification or operations (freshers with strong communication skills can apply). • Excellent verbal and written communication skills in English. • Strong attention to detail and ability to multitask. • Proficiency in MS Office/Google Suite and familiarity with CRM or ticketing tools are a plus. • Preferred Qualities: Prior experience in background verification or recruitment operations. • Ability to work independently and in a team in a remote setup. • Familiarity with employment structures across sectors (IT, BPO, manufacturing, etc.) is an advantage.

🏖️ Benefits

• Work from anywhere effortlessly with our remote setup perk: Rs. 30,000 for furniture and headphones, plus an annual addition of Rs. 5,000. • We care about your well-being! Our health scheme covers not only your physical health but also your mental and social well-being. • Say hello to endless possibilities with our learning and growth opportunities. • Take a breather and enjoy 30 annual paid leave days. • Let's celebrate! We love company outings and celebrations that bring the team together for unforgettable moments and good vibes. • We'll reimburse your workation trips, turning your travel dreams into reality.