Commercial Employee – Order Management and Customer Service

🔥 1 minute ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SPRINTIS Schenk GmbH & Co. KG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1989

📦 Logistics

📣 Marketing

🍽️ Food & Beverage

Logistics • Marketing • Food & Beverage

SPRINTIS Schenk GmbH & Co. KG is an online supplier and retailer based in Würzburg, Germany, specializing in consumables and hardware for print shops, bookbinders, point-of-sale displays and general office/packaging needs. The company operates an e‑commerce store offering thousands of products—frames, display and POS materials, bindery supplies, packaging, adhesive products and accessories—serving both business and private customers with services like custom printing, sample kits, fast shipping and trade-show support. SPRINTIS also provides logistics-friendly ordering (bulk availability, delivery on account) and industry-focused product ranges for retail, gastronomy, public institutions and packaging manufacturers.

📋 Description

• Serve as the point of contact for customers handling inquiries, orders, and complaints • Advise customers on products • Enter and process orders • Prepare quotations • Enter data and maintain master data • Handle written correspondence • Answer inbound calls • Provide administrative support • Perform general office organization and coordination

🎯 Requirements

• Completed commercial vocational training and at least three years of professional experience, ideally in a B2B e-commerce or trading company • Good Dutch language skills • Good German and English language skills • Additional foreign languages are an advantage; French is desirable • Enjoy communicating with customers by phone and virtually • Careful, proactive, and independent approach to work • Quick learner with strong organizational skills and a high degree of personal responsibility • Confident use of PCs and good Microsoft Office skills • Open and approachable manner with strong communication skills • Ideally based near one of the company’s locations in Würzburg or Wiesbaden

🏖️ Benefits

• Attractive, experience-based salary plus additional benefits, including an Edenred voucher card • Flexible working hours; full-time hours of 37.5 hours per week • Free parking • Bike leasing • Excellent public transport connections, including a subsidy for a public transport pass • Company events and team incentives • Free water, coffee, and fruit • Discounts through the Corporate Benefits program • Modern and secure workplace • Committed and supportive team • Flat hierarchies and an informal first-name culture