Revenue Operations Analyst – Customer Experience, Partner Operations

🔥 13 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

💹 Revenue Operations

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sprinto

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

Automating Information Security Compliances & Privacy Laws for fast growing SaaS companies. Use Sprinto to obtain information security compliance, close enterprise deals faster, and pass vendor security assessments easily.

📋 Description

• Own Customer Success Operations, including CX process instrumentation and CRM hygiene in HubSpot • Document CX processes, workflows, and process adherence • Define key metrics and provide weekly, monthly, and quarterly reporting on renewal, retention, upsells, GDR, NDR, and logo retention • Own Partnership Operations, including partnership process instrumentation and CRM hygiene in HubSpot • Document partnership processes, workflows, and process adherence • Build and maintain partner pipeline and program reporting • Support recurring go-to-market operations requests across Customer Success and Partnerships, including variable pay calculations and ad hoc data requests

🎯 Requirements

• 1 to 3 years of experience in Revenue Operations, preferably in Customer Success and/or Partnership Operations • Hands-on experience with HubSpot, including building workflows, properties, reports, and dashboards • Working fluency in SaaS metrics: ARR, MRR, GDR, NDR, churn, partner-sourced ARR, and partner-influenced ARR • Demonstrated experience maintaining data hygiene and catching errors/process deviations • Ability to learn new AI tools, technologies, and processes • Strong attention to detail and ability to collaborate effectively with various stakeholders

🏖️ Benefits

• 100% remote work • Generous annual co-working allowance • USD 1,000 annually for learning and professional development • Unlimited leave • Health insurance with coverage up to INR 10 lakh for the employee and family • Accident protection of an additional INR 10 lakh • Life insurance worth 3x annual salary • INR 35,000 workspace setup allowance