Quality Assurance Engineering Manager

🕒 July 10

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SpryPoint

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

⚡ Energy

🤝 B2B

💰 Private Equity Round on 2023-03

SaaS • Energy • B2B

SpryPoint is a company that provides advanced software solutions aimed at improving operational efficiency and customer service for utility companies. Specializing in cloud-based platforms, SpryPoint's services include electric, water, gas, and broadband utility billing, mobile field service, asset management, customer engagement, and demand response. Their tools are designed to facilitate data-driven decision-making, enhance business intelligence analytics, and ensure regulatory compliance for clients in the utility sector. With an emphasis on security and performance, SpryPoint offers a seamless and efficient experience allowing utility providers to focus on their key operations, all while leveraging cutting-edge technology to stay current with industry advancements.

📋 Description

• Define and own the quality engineering strategy and roadmap across our products. • Stay hands-on: personally write automated tests, build framework components, and review code alongside the team (roughly half your time). • Select the test automation tooling and framework, and set the standards squads build on. • Integrate automated testing into our CI/CD pipelines and partner with DevOps on stable, repeatable deployments. • Define quality gates: what blocks a merge and what blocks a release, aligned with engineering leadership and risk. • Drive a risk-based approach to testing so effort goes where it protects clients most. • Push tests down the stack (API before UI), drive down the flaky-test rate, and enable squads so the practice doesn't depend on any one person. • Hire, coach, and grow a team of automation engineers, and raise testing discipline across product squads. • Own quality metrics and a dashboard that leadership trusts, providing objective signals for go/no-go release decisions. • Evaluate and adopt AI-assisted testing tools (test generation, self-healing tests, defect triage, agentic testing) through a practical, hybrid model, while keeping a human-in-the-loop standard so AI-generated tests and code are reviewed, not trusted blindly.

🎯 Requirements

• 7+ years in software quality or engineering, including 3+ years leading and growing engineers. • A track record of building or significantly maturing a test automation practice. • Current, hands-on coding ability: you can build framework components and write automated tests yourself, and you want to keep doing so in this role. • Strong technical judgement on automation frameworks, CI/CD, and test architecture, backed by recent hands-on experience. • Fluency with modern automation tooling (Playwright, Cypress, Selenium) and CI/CD (GitHub Actions, Jenkins, GitLab CI). • Experience defining quality metrics and using them to influence release decisions. • Clear communicator who can translate quality risk into terms leadership and product can act on. • Hands-on understanding of how AI is changing testing, with sound judgement on where it helps and where it doesn't. Experience evaluating or adopting AI-assisted QA tooling or a credible plan for doing so. • Familiarity with testing AI or LLM features (evaluation harnesses, golden datasets, guardrails, bias and accuracy checks), or the ability to get there quickly.

🏖️ Benefits

• Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta • Comprehensive compensation package that grows with you • MacBook + $800 to create your ideal home workspace • Health, dental, vision, and life insurance from day one • Generous PTO and unlimited sick days • RRSP (Canada) and 401k (US) matching programs • $2,500 annual development fund, tuition assistance, and Book Bounty program • Annual company events and team offsites that bring us together