Application Support – Managed Services Engineer, .NET

Job not on LinkedIn

🔥 0 minutes ago

🇵🇱 Poland – Remote

💵 zł110 - zł140 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔙 Backend Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Spyrosoft

Spyrosoft

1001 - 5000 employees

Founded 2016

🚘 Automotive

🏥 Healthcare

💼 Consulting

Automotive • Healthcare • Consulting

Spyrosoft is a European technology services and software engineering company that partners with enterprises to deliver digital transformation, custom software, and IT consulting. It provides cloud, AI/ML, embedded and IoT development, cybersecurity, product design, managed services, and staff augmentation, and builds platforms and products such as DebtPro, Allpro, and VoicePro. Spyrosoft serves clients across multiple sectors including automotive, healthcare and life sciences, financial services, geospatial, media and entertainment, robotics and energy, and operates from offices across Europe, the UK, and the US.

📋 Description

• Providing L2/L3 and advanced L4/L5 application support • Supporting and maintaining applications in a production environment • Monitoring application health and investigating incidents • Analysing application logs, errors and system behaviour • Troubleshooting technical and application-related issues • Supporting configuration, administration and application changes • Performing root cause analysis and supporting problem resolution • Participating in knowledge transfer and application transition activities • Cooperating with development, infrastructure, cloud and business teams • Supporting releases, deployments and production changes • Maintaining technical and operational documentation • Working within established incident, problem and change management processes

🎯 Requirements

• 2+ years of experience in Application Support, Production Support, Managed Services or a similar technical role • Technical background in the Microsoft / .NET ecosystem • Ability to understand application architecture and troubleshoot technical issues • Experience working with and analysing application logs • General understanding of databases, APIs, integrations and application environments • Strong analytical and problem-solving skills • Good communication and interpersonal skills • A proactive and responsible approach to resolving incidents and operational issues • English at B2 level or higher • Willingness to work in a support environment • Experience with cloud environments (Azure, AWS or similar) would be an advantage • Familiarity with monitoring, ticketing or ITSM tools would be beneficial

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