
201 - 500 employees
Founded 2005
💼 Consulting
🛡️ Insurance
📦 Logistics
Consulting • Insurance • Logistics
SQDM is a Latin America–based IT services and talent provider that helps enterprises implement and manage Salesforce ecosystems, Boomi integrations, intelligent process automation (BPM and RPA), business intelligence and AI solutions. The company operates as a software factory offering quality assurance, custom development, and nearshore bilingual teams aligned with U. S. time zones, and brings nearly 20 years of experience serving sectors like telecom, insurance and education.
🕒 May 14
🗣️🇪🇸 Spanish Required
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201 - 500 employees
Founded 2005
💼 Consulting
🛡️ Insurance
📦 Logistics
Consulting • Insurance • Logistics
SQDM is a Latin America–based IT services and talent provider that helps enterprises implement and manage Salesforce ecosystems, Boomi integrations, intelligent process automation (BPM and RPA), business intelligence and AI solutions. The company operates as a software factory offering quality assurance, custom development, and nearshore bilingual teams aligned with U. S. time zones, and brings nearly 20 years of experience serving sectors like telecom, insurance and education.
• Levantar y documentar requerimientos funcionales y operativos. • Diseñar soluciones en Salesforce Field Service alineadas a procesos de negocio. • Configurar y administrar: Work Orders, Service Appointments, Service Resources, Scheduling Policies, Service Territories, Operating Hours • Implementar automatizaciones usando Salesforce Flow. • Configurar la aplicación móvil de Field Service para técnicos en campo. • Optimizar procesos de dispatching y asignación de recursos. • Coordinar pruebas funcionales, UAT y despliegues. • Trabajar en conjunto con equipos técnicos, arquitectos y stakeholders del negocio. • Generar documentación funcional y mejores prácticas.
• Profesional en Ingeniería de Sistemas, Industrial, Administración o carreras afines. • Experiencia trabajando con Salesforce Service Cloud y/o Salesforce Field Service. • Participación en proyectos de implementación o soporte de Field Service. • Experiencia en levantamiento de requerimientos y diseño funcional.
• Flexibilidad de trabajo • Oportunidades de desarrollo profesional
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