Digital Product Manager

🕒 May 21

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Logo of SquareTrade

SquareTrade

501 - 1000 employees

🛒 Retail

💰 $238M Private Equity Round on 2012-01

Insurance • Retail • Consumer Electronics

SquareTrade is a company that offers protection plans for consumer electronics and appliances through its parent company, Allstate Protection Plans. It provides comprehensive protection and warranty services for items such as smartphones, TVs, furniture, and major appliances. Known for its innovative approach in the protection plans sector, SquareTrade focuses on providing hassle-free, reliable service to its customers, including same-day phone repairs and easy online claims filing. It partners with leading retailers and mobile carriers in North America, Europe, Japan, and Australia, and its protection plans are preferred by a significant number of consumers over competitors. With a strong commitment to excellent customer service, SquareTrade ensures peace of mind to its customers by safeguarding their purchases with trusted protection solutions.

📋 Description

• As the market leader in protection plans, define and support the delivery and lifecycle management of your product • Collaborate with operations, customer experience, partner management, and technology to understand integration challenges • Contribute to the strategic product vision, roadmap, and backlog • Partner with engineering and global product teams to drive solution design • Define desired key results to influence business success

🎯 Requirements

• 4+ years of experience as a product manager within a technology development environment • Experience driving measurable business or product outcomes and delivering through iterative, incremental approaches • BA/BS Degree • Candidate must be located in EST • Experience with APIs, system integrations, or partner onboarding workflows • Knowledge of AI technologies (LLMs, GenAI, and Agentic AI) • Previous Scrum Master or Project Management experience

🏖️ Benefits

• Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA) • Up to 4% company match into 401(k) and contributions into your company-sponsored pension • $75/month budget to help prioritize your physical wellbeing • $80/month stipend to subsidize connectivity costs • Mental health resources including free 1:1 therapy, coaching sessions and digital resources • Supportive leave policies • Flexible Time Off Policy in addition to 9 Company Holidays • Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires • Hybrid work arrangements with regular investment in gatherings/offsites to spend time together as team • Various corporate perks and discounts

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