SquareTrade
501 - 1000 employees
🛒 Retail
💰 $238M Private Equity Round on 2012-01
Insurance • Retail • Consumer Electronics
SquareTrade is a company that offers protection plans for consumer electronics and appliances through its parent company, Allstate Protection Plans. It provides comprehensive protection and warranty services for items such as smartphones, TVs, furniture, and major appliances. Known for its innovative approach in the protection plans sector, SquareTrade focuses on providing hassle-free, reliable service to its customers, including same-day phone repairs and easy online claims filing. It partners with leading retailers and mobile carriers in North America, Europe, Japan, and Australia, and its protection plans are preferred by a significant number of consumers over competitors. With a strong commitment to excellent customer service, SquareTrade ensures peace of mind to its customers by safeguarding their purchases with trusted protection solutions.
Director, Growth Strategy
🕒 March 24
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SquareTrade
501 - 1000 employees
🛒 Retail
💰 $238M Private Equity Round on 2012-01
Insurance • Retail • Consumer Electronics
SquareTrade is a company that offers protection plans for consumer electronics and appliances through its parent company, Allstate Protection Plans. It provides comprehensive protection and warranty services for items such as smartphones, TVs, furniture, and major appliances. Known for its innovative approach in the protection plans sector, SquareTrade focuses on providing hassle-free, reliable service to its customers, including same-day phone repairs and easy online claims filing. It partners with leading retailers and mobile carriers in North America, Europe, Japan, and Australia, and its protection plans are preferred by a significant number of consumers over competitors. With a strong commitment to excellent customer service, SquareTrade ensures peace of mind to its customers by safeguarding their purchases with trusted protection solutions.
📋 Description
• Strategy Development: define the right set of strategies and actions to deliver the performance promises. • Initiative Planning, Selling into Stakeholders, Implementation, and Monitoring: build selling stories and project manage joint-growth and profitability initiatives to completion – with stakeholders at the retail partner and internal teams. Ensure objectives remain met/on track. • Customer Experience: understand the retail partner’s path to purchase and post-purchase experience (including claim filing and service), and then partner with Customer Experience and other teams to deliver the best solutions. • Retail Execution and Channel Marketing: partner with Retail Execution and Merchandising to increase in-store customer and Associate awareness. Partner with the retail partner’s dotcom teams to increase online sales. • Account Support: provide support on a variety of activities such as reporting, content development, event planning, and project management. • Product and Service Innovations: gain a deep understanding of our business and bring your own ideas to the table. • Competitive Analysis: conduct analysis and tracking of highly complex, dynamic partner environment to ensure we maintain our competitive advantage.
🎯 Requirements
• Bachelor’s degree; MBA preferred. • Corporate Strategy 7+ years of experience in management consulting; operations management; or business development/account management - especially working for/with retailers, OEMs/manufacturers, or other B2B businesses. • Experience leading and motivating cross-functional teams. • Strong organizational and communication skills, both written and verbal. • Experience putting slides together to tell a story. • Self-starter who can independently drive projects and initiatives forward, including through problem solving and decision-making. • Comfortable with shifting priorities and ambiguity. • Advanced user of Excel and PowerPoint. • SQL and Tableau experience is a plus (but not required).
🏖️ Benefits
• Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA) • Up to 4% company match into 401(k) and contributions into your company-sponsored pension • $75/month budget to help prioritize your physical wellbeing • $80/month stipend to subsidize connectivity costs • Mental health resources including free 1:1 therapy, coaching sessions and digital resources • Supportive leave policies • Flexible Time Off Policy in addition to 9 Company Holidays • Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires • Hybrid work arrangements with regular investment in gatherings and offsites to connect with dispersed team members • Various corporate perks and discounts
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