Virtual Customer Interaction Analyst

Job not on LinkedIn

July 4

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Logo of SSI Asset Management

SSI Asset Management

Finance • Investments • Banking

SSI Asset Management is a financial services company that specializes in securities and investment management. They provide a range of services including asset management, financial consulting, and investment advisory for both individual and institutional clients. With a focus on sustainable development, SSI aims to facilitate capital market operations and enhance investment opportunities in various sectors.

51 - 200 employees

Founded 2007

💸 Finance

🏦 Banking

📋 Description

• Analyze digital customer interactions, including chat, email, and social media responses • Identify strengths and weaknesses in communication strategies • Provide structured feedback on clarity, response time, and effectiveness • Participate in structured research on customer engagement

🎯 Requirements

• No prior experience required, training is provided

🏖️ Benefits

• Competitive pay per completed assessment • Fully remote work with a flexible schedule • Opportunities to collaborate with digital engagement and customer experience teams

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