SSJ Bonds Staffing, LLC
1 - 10 employees
Founded 2022
"Our mission is to connect top talent with exceptional employers, creating meaningful and lasting relationships that benefit both parties. We strive to provide personalized and professional service, leveraging our expertise and industry knowledge to help our clients and candidates achieve their goals. We are committed to diversity and inclusion and believe that a diverse workforce leads to greater innovation and success. Our goal is to be a trusted partner in the recruitment process, and to make a positive impact in the lives of those we work with."
Customer Service Representative
Job not on LinkedIn
🕒 March 31
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
SSJ Bonds Staffing, LLC
1 - 10 employees
Founded 2022
"Our mission is to connect top talent with exceptional employers, creating meaningful and lasting relationships that benefit both parties. We strive to provide personalized and professional service, leveraging our expertise and industry knowledge to help our clients and candidates achieve their goals. We are committed to diversity and inclusion and believe that a diverse workforce leads to greater innovation and success. Our goal is to be a trusted partner in the recruitment process, and to make a positive impact in the lives of those we work with."
📋 Description
• Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner • Able to up-sell and cross-sell • Able to generate sales leads from calls • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems • Ability to memorize, recall, or research answers quickly • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience • Ability to learn and follow all customer service procedures and policies • Strive to meet and go above personal and team targets, goals, and quotas • Aim for customer resolution and return • Record, organize and file customer interactions and profile/account changes • Able to address returns, refunds, and shipping tracking numbers
🎯 Requirements
• High school degree or equivalent • Previous experience in customer support, client services, sales, or a related field • Excellent at communicating over the phone and handling phone systems • Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts • Able to concentrate on multiple problems at once • Excellent time management and prioritization skills • Ability to answer the phone, listen actively, relay information, and type basic information simultaneously • Customer-focused for positive customer experience and resolution
Apply NowSimilar Jobs
🕒 March 31
Remote Customer Service Associate handling inquiries from Merchants. Resolve issues through inbound calls with excellent communication skills.
🕒 March 31
Bilingual Customer Support Agent providing assistance to customers via phone. Focus on solving problems and delivering effective communication in both Spanish and English.
🗣️🇪🇸 Spanish Required
🕒 March 31
Remote Call Center Support Rep for automotive dealerships nationwide. Provide quality calls and set appointments while ensuring a positive and professional representation of the dealership.
🗣️🇪🇸 Spanish Required
🕒 March 31
Sail Away Travels
1 - 10
Customer Service Representative assisting clients in travel arrangements and recommending best travel options based on budget. Maintain communication and provide ongoing training in travel information and trends.
🕒 March 31
Sail Away Travels
1 - 10
Customer Service Representative assisting clients in traveling planning at Up Up 'n Away Travel. Providing recommendations and maintaining client communication for the best vacation experience.
