Experienced AEM Content & Production Manager

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🔥 15 minutes ago

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Stack Builders

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Stack Builders is a technology consulting firm specializing in custom software development and technology modernization solutions. They offer a unique blend of advanced programming, particularly in languages like Haskell and TypeScript, and business growth consulting to deliver engineered software solutions that drive business growth. Their services include nearshore development, full lifecycle support, security and compliance, and innovative web solutions, with a focus on high-quality, secure, and compliant software. Stack Builders partners with clients across various industries to modernize outdated systems and enhance digital experiences, demonstrating exceptional professionalism and technical proficiency.

📋 Description

• Serve as a trusted resource for AEM authors, guiding content authoring best practices, workflows, and efficient ways of working • Review authoring processes and identify opportunities to improve quality, consistency, and efficiency • Establish and promote best practices for managing and publishing content in AEM • Partner with content and marketing stakeholders to translate needs into actionable work • Identify recurring authoring challenges and work with engineering on appropriate solutions • Ensure content is structured, maintained, and published according to standards and guidelines • Lead production and delivery of content-related projects and initiatives across the web team • Coordinate projects and priorities with Project Managers and Project and Delivery stakeholders • Manage timelines, dependencies, priorities, and follow-up • Coordinate with content authors, copywriters, designers, developers, marketing teams, and other stakeholders • Move work from intake through planning, execution, review, and release • Identify blockers, risks, and dependencies and escalate when needed • Maintain visibility into project status, upcoming work, priorities, and delivery risks • Identify gaps and inefficiencies between content authoring and engineering • Translate authoring and content needs into clear engineering requirements • Work with developers to investigate issues and determine when technical support or escalation is required • Improve communication and collaboration between content, marketing, and engineering • Maintain content quality, accessibility, and overall site hygiene • Monitor and coordinate issues identified through Silktide and other website auditing tools • Review Silktide findings and prioritize and assign remediation work • Track content and website quality issues through resolution • Identify recurring issues and establish prevention processes • Coordinate incoming work and maintain Jira hygiene • Manage requests from Silktide, Slack, stakeholders, and other teams • Conduct intake reviews to assess, prioritize, and assign requests • Ensure tickets contain appropriate information, ownership, priority, and status • Assign work based on expertise and available capacity • Escalate tickets requiring technical knowledge, clarification, or decision-making • Keep Jira aligned with current priorities, active work, blockers, and upcoming work • Help leadership understand team capacity and workload • Assess available capacity, competing priorities, and upcoming commitments • Provide workload visibility and identify resource or reprioritization needs • Support planning discussions with information about active work, incoming requests, and team availability • Help stakeholders understand current and future team capacity

🎯 Requirements

• Bachelor’s degree or equivalent professional experience • 3+ years of hands-on experience with Adobe Experience Manager (AEM) • 3+ years of experience in digital content, web production, content operations, project management, or a related environment • Strong understanding of AEM content authoring and best practices • Experience working directly with AEM authors, content teams, marketing teams, or web teams • Experience managing web content production and publishing workflows • Experience coordinating projects across content, marketing, design, and engineering teams • Strong understanding of collaboration between content and engineering teams in an enterprise web environment • Strong Jira experience, including ticket management, prioritization, assignment, intake, and reporting • Experience managing work from multiple intake channels and coordinating across teams • Ability to manage multiple priorities and competing requests • Experience identifying inefficiencies and improving processes and workflows • Strong stakeholder management and communication skills • Ability to distinguish content/process issues from those requiring engineering support or escalation • Strong written and verbal English communication skills for direct client and international-team communication • Availability to overlap at least 4 hours with US PDT working hours • Nice to have: Experience with Silktide or similar website auditing tools • Nice to have: Experience with digital accessibility and website quality audits • Nice to have: Experience in digital marketing, content strategy, or web operations • Nice to have: Experience with SEO and web content optimization • Nice to have: Experience with Adobe Experience Cloud • Nice to have: Experience with enterprise AEM Sites implementations • Nice to have: Experience supporting large AEM authoring teams • Nice to have: Experience with AEM governance, workflows, templates, components, and content models • Nice to have: Experience with capacity planning or resource management • Nice to have: Experience working with B2B technology websites • Nice to have: Experience working in an Agile environment

🏖️ Benefits

• Fully remote work modality • People first: We provide you with a human-centered experience • Challenging, exciting, and ongoing projects with some of the most admired companies worldwide • A strong learning culture • Exceptionally talented and passionate coworkers • A Stack Builders community to support you and learn with you • Timely payments, with flexibility to choose the payment date modality that best suits your needs • Company-sponsored conferences, OSS contributions, and blog posts • Equal-opportunity, safe, and inclusive work environment • No discrimination or harassment during the hiring process or time of employment