Aesthetic Front Desk & Patient Care Coordinator

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Patient Care Coordinator

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage inbound and outbound patient calls • Conduct follow-up calls to nurture leads and confirm visits • Book, reschedule, and optimize consultations and aesthetic procedures in Aesthetic Records EHR • Maintain provider treatment calendars • Process digital intake forms and update patient profiles • Minimize schedule gaps • Manage calls through Nextiva and transition to Lead AR integrated communications • Maintain high-volume patient SMS communication • Monitor and respond to Instagram DMs • Assist with light promotional and social media content management • Serve as the clinic’s primary voice and digital brand ambassador

🎯 Requirements

• Hands-on experience navigating Aesthetic Records EHR for scheduling and patient management • Exceptional, clear, accent-free spoken English with an upbeat, professional phone demeanor • Fast, accurate SMS texting and digital communication capabilities • Private, HIPAA-compliant home workspace • Computer (PC/Mac) • High-speed internet • Backup power/internet solutions • Noise-canceling headset • Full availability Tuesday–Friday, 10:00 AM–6:00 PM, and Saturday, 12:00 PM–6:00 PM • Female candidate preferred per practice branding guidelines • Preferred: hands-on experience with Nextiva or Lead AR • Preferred: prior experience responding to Instagram DMs or assisting with local aesthetic marketing promotions

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