Appointment Verification & Patient Scheduling Coordinator, Cardiology

Job not on LinkedIn

🔥 14 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Patient Coordinator

🚫👨‍🎓 No degree required

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Review upcoming clinical schedules in Epic to verify appointment statuses • Conduct high-volume outbound confirmation calls and identify reschedules and cancellations • Document patient communications in Epic and escalate urgent patient or clinical concerns to the care team • Identify and track overdue, canceled, or no-show cardiology patients • Execute structured, multi-attempt outreach campaigns to reactivate and reschedule patients • Maintain follow-up lists in Epic until visits are secured or files are formally closed • Provide warm, persistent outreach to senior patients • Answer incoming scheduling calls and handle reschedules and basic visit logistics • Take clear messages, route clinical questions to cardiology staff, and follow up on pending inquiries • Communicate clearly, professionally, empathetically, patiently, and confidently with patients

🎯 Requirements

• 2+ years supporting a U.S. medical practice in appointment scheduling, patient recall/reactivation, and outbound confirmation calls • Hands-on EMR/EHR experience • Strict adherence to HIPAA guidelines • Dedicated, quiet home office • Noise-canceling headset • High-speed internet • Comfort with web-based VOIP phone systems • Self-motivated with strong follow-through to manage large recall lists independently • Preferred: Direct, recent experience using Epic • Preferred: Background in Cardiology or managing care for older patient demographics • Preferred: Bilingual English/Spanish, fluent in both languages • Preferred: High-volume outbound calling experience paired with front-office/receptionist background

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